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Bought this program yesterday and worked fine.
Today I have problem a message showed up: ​Unable retreive data for user
Sent you a tiket, plase check: LHQ-5J6-31TQ
The message will show when you try accessing details of private users. Clear the scraped users list and check the "Ignore private user" box. If you need further assistance please open a ticket.
Just placed order.
Order number : 47445776
Hope it's good.
Thank you for ordering.
Nice try.
My complaint was about the customer service. Did you even read it? Your working for FL?
No, my accounts are not banned. FL must pay you lots turning blind and just answering without reading.
I asked a simple question that I found out the answer myself after research but customer support was ignorant of the answer.
Please don't abuse on this thread again. You did not read my reply to what you posted on the thread. Read it again, the software has no option for what you mentioned in the ticket. Here is it again:
Please read the question you sent to support again. This is your question:
"Hi,
Is there a way to scrape followers who likes a particular photo with only 1000 followers and less than 1000 following?"
I'll break it down. You want to the software to scrape followers of a certain user, you ONLY want to scrape those followers if they like a particular photo and EACH of those followers must have at MOST 1000 followers and LESS than 1000 following.
- What the software support is the ability to FOLLOW user's who have certain follower and following count NOT the ability to LIKE photos of users who have certain follower and following count.
- When you scrape user's who liked a photo, what you scrape is not the followers but only users that liked the photos.
Hope that's clear, so they are right, the option to do such is not available at this time.
in the new update i am getting errors that my tweets are over 140 characters :/.. just to be clear, they are not over 140, some are not even over 100. I havent changed my tweet list for several months and was working fine on previous versions.
Just to be clear once again so you dont say my tweets are over 140, they are not.
So you feel it's the update, no problem. Please understand that the way length of tweets are counted are base on the tweet character encoding, image and link. Please open a ticket and include your tweet, please also mention if the tweet contains URL and if you are also posting images along with the tweets and they will tell you in details what you need to do.
Hi, try to upload video and getting next error: "Unable to share video"
Video which i try to post been downloaded from other IG account where been posted via phone
What i do wrong ?
If the video file is not a complete download/damaged, it's encoding is unsupported. The activity log must have shown more information than the one you mentioned. Please open a ticket and provide the full activity log.