@cocopuff0 - Support questions are prioritized, if we have many request to answer before you sent in your question, we have to answer existing questions. Even then you will receive a response within a reasonable time frame.
You need to ensure that you are not following and liking too much users and photos respectively, moderation is very important, especially if your account is very new. We have tested the default settings in the software with many accounts for several months and it is very safe.
Implementing new features is not as easy and fast as you think, there are lot of things to consider. If we find a feature request that is possible to implement, then we can consider it but we can't make any promise.
We update when it is necessary. I don't know when you ordered but maybe you are not aware of it, we just released an update some days ago, you will need to click the Check Updates under the help menu.