Hello to everyone at BHW, just as I came here to praise SMM Heaven the other day, I am unfortunately back to complain. I have my panel, and I had SMM Heaven as my main supplier, but this will start to change, you need to understand that if the deadline says "It starts in 12 hours" the customer will expect it to start in 12 hours, and if it doesn't happen for some server overload you need to be understandable and cancel the order, letting us choose another provider, we have anxious customers, dealing with the laws of our own countries.
I had a problem with order 4404328, 24 hours later it still hadn't started, I asked for a speedup (ticket 68439) nothing happened, I asked for the cancellation hours later (ticket 68460) and the attendant said he wouldn't cancel, I had to ask elsewhere to serve the client, and I ended up losing money, I like you, but as soon as my remaining balance is over, I take my orders elsewhere if this is not resolved. thank you