Shabzy
Junior Member
- Jun 20, 2019
- 121
- 64
Hello guys,
So this is my journey with PayPal, I used to have a personal PayPal account a couple of years ago which was running fine. I made another personal PayPal account and received a gift payment through this (like an idiot). This lead to my original account and my second account being limited by PayPal. I rang them on numerous occasions with no success. I managed to get my money out of there by complaining to the financial ombudsman in the UK (a BBB alternative). They released my money quicker than the 180 days. I used my friends' account to sell products but they also became limited for being linked to mine.
After all these issues, I clued up a little and got my friend to make a business account in addition to his personal account. I was careful with this account and got a new phone etc to use it. After a while, I used this account freely without any issue. I was selling on ebay and had my own website selling sneaker accessories. I had no issues except for the odd refunds etc.
I made a new website selling research chemicals/pharma products and added the email from this domain to my paypal so I can accept payments through it i.e. [email protected] For a good year, I was receiving money for these pharma products through this paypal and there didn't seem to be an issue.
A couple of days ago, I receive an email from PayPal saying that my account has been permanently limited and that all references to paypal should be removed. I rang customer services and they told me to email [email protected] and that they have no clue on why my account was limited. I have emailed aup but they sent an automated reply saying that the account with not be reinstated.
Looking at the acceptable use policy of paypal, the products I sell are not necessarily restricted i.e. they're uncontrolled substances in the UK, not steroids, not drugs etc.
I have now emailed them multiple times asking for an explanation and have also made a formal complaint to the financial ombudsman service.
I now have no payment methods to sell products on my website and have no paypal etc. When I tried to add stripe, it was almost instantly rejected. I have added payment through bitcoin and bank transfer but customers do not like using these methods. I cannot sell items on ebay or through my other website selling accessories as the paypal has been banned.
My business is not registered currently so I have no company number which it seems like a lot of payment processors require. This was not required from stripe, square, paypal etc.
Is there another payment gateway I can use for my woocommerce website which is similar to paypal where the sign up doesn't require these details?
So this is my journey with PayPal, I used to have a personal PayPal account a couple of years ago which was running fine. I made another personal PayPal account and received a gift payment through this (like an idiot). This lead to my original account and my second account being limited by PayPal. I rang them on numerous occasions with no success. I managed to get my money out of there by complaining to the financial ombudsman in the UK (a BBB alternative). They released my money quicker than the 180 days. I used my friends' account to sell products but they also became limited for being linked to mine.
After all these issues, I clued up a little and got my friend to make a business account in addition to his personal account. I was careful with this account and got a new phone etc to use it. After a while, I used this account freely without any issue. I was selling on ebay and had my own website selling sneaker accessories. I had no issues except for the odd refunds etc.
I made a new website selling research chemicals/pharma products and added the email from this domain to my paypal so I can accept payments through it i.e. [email protected] For a good year, I was receiving money for these pharma products through this paypal and there didn't seem to be an issue.
A couple of days ago, I receive an email from PayPal saying that my account has been permanently limited and that all references to paypal should be removed. I rang customer services and they told me to email [email protected] and that they have no clue on why my account was limited. I have emailed aup but they sent an automated reply saying that the account with not be reinstated.
Looking at the acceptable use policy of paypal, the products I sell are not necessarily restricted i.e. they're uncontrolled substances in the UK, not steroids, not drugs etc.
I have now emailed them multiple times asking for an explanation and have also made a formal complaint to the financial ombudsman service.
I now have no payment methods to sell products on my website and have no paypal etc. When I tried to add stripe, it was almost instantly rejected. I have added payment through bitcoin and bank transfer but customers do not like using these methods. I cannot sell items on ebay or through my other website selling accessories as the paypal has been banned.
My business is not registered currently so I have no company number which it seems like a lot of payment processors require. This was not required from stripe, square, paypal etc.
Is there another payment gateway I can use for my woocommerce website which is similar to paypal where the sign up doesn't require these details?