Reviews are only available to members of BHW that are established on here. If you fall into this category, please PM me.
There are 3 reviews available and they are limited to 10K blasts.
If you find it too complicated than it's not for you.
Good questions...
I make no claims or guarantees as to the inbox rate. There is no way to measure this metric and people claiming numbers are in fact making them up. With a good list and creative/template you will get a decent response. As I mentioned in the original post, we typically see a bounce rate around 1-2% with good lists so you can estimate that the remaining 98-99%.
The contract is between you (or your company) and my company, and is really just a written record of what you are paying for and what we are providing you. It's only a couple pages, not legal BS just itemized information. Refunds are only available for UNSENT email. That means if you put a 50% deposit and we only mail 1/4 of your list, you could be refunded for half of your deposit. The refund policy is also listed in the original post.
We have our own lists and sources for new data, and do not need to steal yours.
This is not a service for noobs; there are other mailers who are happy to work with the less experienced folks. If anything in the original post doesn't make sense to you, you probably should not use our service.
We can accept paypal payments if you have a verified account with them, however as I said before the only instance where refunds are issued are for unsent messages if we stop mailing your list either by your request or our decision.