few months ago I ordered one year hosting at hostwinds after reading quite a lot of good reviews from fellow blackhatters. However, I don't know why my experience with this hosting provider is really bad. The sites I host here have been offline 4 times since I signed up and in the past 2 days, there are two down times. I'm not sure is there anymore down time when I don't check. I only know because I recently setup an email using the domain I host at hostwinds and I check mail few times a day. I contacted support team and the reason and what I get is "your sites will be online asap" or "we are trying our best to get it online". Well, I don't care what you are doing, you are doing your best or not but this kind of hosting really hurts my business. It doesn't matter if you try your best or not, make sure what you try ensure customers' satisfaction. I hate moving host because it cost time and might hurt ranking but I have to do this time. I think it's time to back to hostgator now. Good luck hostwinds, and don't tell other people you are having 100% uptime (as the sale guys told me).