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[Suggestion] Implement Live Chat on BHW - It's the missing golden feature

Discussion in 'Forum Suggestions & Feedback' started by yakuzaemme, Aug 17, 2019.

?

Live Chat Board Implemented on BHW

  1. Yes - it would be a nice feature

  2. No - I don't like it

Results are only viewable after voting.
  1. daverawcus

    daverawcus Jr. VIP Jr. VIP

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    Would be spammed to death i vote no
     
  2. jimbobo2779

    jimbobo2779 Jr. VIP Jr. VIP

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    We had IRC for many years, I don't remember it ever getting spammed much at all, certainly not anywhere near to the level this forum is spammed.
     
  3. Ravzar

    Ravzar Junior Member

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    Well under the current rules that may be true. I think though with this suggestion there would have to be modification of rules to fit the circumstances. Giving minor powers like 15 minute silences is not too easily abused. If it was an actual mod could step in when available. They could just be "power users" or some other title.

    All they would be doing it making sure there is no one advertising in the chat (since that would be a rule I would assume) and bots handle the rest. Throwing out some silences and/or other minor chat room powers only temporary in nature would likely not require the same vetting process from a business reputation and security perspective.

    I understand you cannot change the rules but you apply them but it is a suggestion thread so we can suggest how perhaps the rules could be changed to suit a chat channel. If the suggestion to add a chat channel is rejected that is fine but hey if we keep making suggestions maybe one day we hit a good one that is accepted.
     
  4. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    And we (the staff) really appreciate the suggestions as that is one way to improve the forum.

    It is not unusual for a forum suggestion from a member to develop into a discussion in the Mod forum and for that suggestion to be implemented in one form or another.
     
  5. redarrow

    redarrow Elite Member

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    just my 2 pence .

    years ago there was a voice application used on here, didnt work so was tacken away .

    damian the owner sends us news letters of the best post and there brilliant .

    i want to say maybe them threads look lame to advance marketers, but begineers love them lame posts , some even pro's look at them to recap info.

    my penny worth!

    chat might spoil everythink , how can it be monitored , scary ask me more scams.
     
  6. yakuzaemme

    yakuzaemme Jr. VIP Jr. VIP Premium Member

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    ^ I am reposting this. Those stats are REALLY interesting to me. Over 50% of all the threads gets less than 10 replies.

    I am therefore not agreeing on the whole 'users search to find answers'. Nothing in the content-side will change, just that the average threads will be longer, easier to find the discussions and answers you're looking for and much more tidy. The threads that right now spark no real conversation will just be moved to the chat.


    I don't agree - with clear rules, enough rooms and a great community (as BHW is already), we should be fine. There's Discords that has way more active users that are very clean and tidy.

    Please see above. I really don't think the forum itself will lose any value - if anything it would become even better. Each thread would contain of much higher quality, everything more concentrated, average session duration for users would increase thus increasing chances of posting more.
     
  7. Sephrata

    Sephrata Jr. VIP Jr. VIP

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    There are occasions when I report things like spam on here and 12 hours later, it's still waiting to be dealt with. I even have to sometimes flag things up with staff on Skype etc.

    In a chat room, you would constantly need someone moderating 24/7 and even then you probably wouldn't have the same automatic safeguards in place as on here.

    I think if a chat room happens, it would need to be for paid up members.
     
  8. marly

    marly Regular Member

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    I got to say it sounds nice. A lot to learn on them I guess. I kinda look forward to it.
     
  9. yakuzaemme

    yakuzaemme Jr. VIP Jr. VIP Premium Member

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    It definitely is a possiblity.

    I think a sound way to start would be to Jr. Vips only, to find the right balance between rooms, rules and order.

    When ready, open it up to members with X amount of posts, and see how that plays out.
     
  10. Sheepp

    Sheepp Jr. VIP Jr. VIP

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    Except that if you restrict the chat to reputable members/jr.vips/[what ever member restrictions you want], you lose your main point that was moving away repetitive newbie questions to the chat. If newbies don't have access to the chat well...

    I agree on the moderation part. Finding a solid, durable solution to moderate a live chat is the real issue here.
     
  11. yakuzaemme

    yakuzaemme Jr. VIP Jr. VIP Premium Member

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    Eventually, open it up to the general public. My point is that if you push ALL new users to a brand new format at day 1, havoc is bound to happen.

    If you instead gracefully move over users, for example;

    1) Start moving over Jr. Vips - see how that plays out. Optimize rules, rooms and structure
    2) Start moving over members with 500+ posts - see if it works, if stricter rules are needed
    3) Bring over members with 100+ posts - test the strength of the framework put in place
    4) Bring over all members

    It's a long process if wanting to be done right, but else chaos is bound to happen.
     
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  12. thebotmaker

    thebotmaker Registered Member

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    Good idea, Reddit for example also added live chat functionality in the form of Reddit Chat enabling real time discussions.
    As sometimes the same questions are asked repeatedly, and the search function isn't always utilized, an incentive to use the live chat (while regulated) such as those described in the OP could really enrich the forum.
    Also looking forward to hearing more thoughts on this.
     
  13. yakuzaemme

    yakuzaemme Jr. VIP Jr. VIP Premium Member

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    It would be super interesting to hear your / other mods thoughts on this, as there's nobody more experienced of the forum than you guys.

    I totally understand if there's things blocking this from ever becoming a reality, but would those reasons be open for the public, so perhaps we can think of an alternative or a possible solution?
     
  14. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    I don't see how it could be properly moderated, Emil, and that would be my main concern.

    As to the techie stuff that can probably be handled by the BHW technicians but the day to day would be problematic without a lot more staff and some staff charged with that alone.

    Personally I don't see it as a need or even a benefit as I rarely use any of the instant messenger/chat tools for anything other than very few things.

    I have a couple of the staff on Skype and a few others but I don't use it usually.

    Of course I'm a little older than the average demographic here so that kind of idea is better looked at by some others.
     
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  15. reuse

    reuse Jr. VIP Jr. VIP

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    Just because a thread has less replies, doesn't make it less valuable. In fact, the opposite may be true: The first reply may have answered the question perfectly, whereas threads which meander along may do so because there are disagreements as to what the solution or answer is.

    So, number of replies cannot be used as the sole criterion to measure the usefulness of a thread.

    By the way, great job aggregating the data. Good on you, for sincerely trying to improve the forum!

     
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    Last edited: Aug 20, 2019
  16. yakuzaemme

    yakuzaemme Jr. VIP Jr. VIP Premium Member

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    Of course. Some better KPI to use would be average views per week, and with that get a percentage of threads that are actually re-visited often.

    I don't have that data, so I use what I can get haha.

    And thanks for the compliment!
     
  17. Social God

    Social God Jr. VIP Jr. VIP

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    An idea:

    -Users can send a message in the chat every 3-5 seconds to reduce spam.
    -Users can vote to get a message remove. As in, when 3-5 or a certain number of people vote on a message they dislike, it automatically gets remove.

    This live chat feature would be awesome for me.
     
  18. unknownsmmers

    unknownsmmers Power Member

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    In my opinion
    1) users still bot home with 15-30 second delay or something like that

    2) this can be abused by users who have a grudge/etc
     
  19. rafark

    rafark Jr. VIP Jr. VIP

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    Chats with thousands of users can get very messy. I don't like the idea. Valuable information gets lost very easily.
     
  20. Seller_vcc

    Seller_vcc Newbie

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    I am sure this will help to avoid misunderstandings.