salemzaid1
Newbie
- Mar 28, 2019
- 2
- 0
Hey everybody,
tldr; legitimate online business wants to know how to set up with a payment processor after we've been put on the "MATCH" list & blacklisted from being with any payment gateways. This includes the owner's information & data. Is forming an LLC or corporation under a different person's name & re-applying the best way to get around the issue?
I'm looking for the next steps to take in regards to getting with a payment processor to accept payments for our e-commerce platform.
I want to just let you know that we are not doing anything bad, illegal or immoral. Simply put, there are tons of international shipments to 3rd world countries/developing areas where packages get lost in transit. Since online shopping is new in those regions, customers assume it's a scam & call for chargebacks. Our chargeback rate was above the industry-expectations for a period of time, and thus we were put on this dumb list.
We've been rejected from tons of gateways over and over again. It was getting ridiculous. The last guy told me we were on a MATCH list. I did some investigation and found out we were on this list where we are completely blacklisted from joining any payment processor in the entire world.
Yesterday I got a phone call and was told by a knowledgeable advisor that it's basically a done-deal that we're on the list, and there's no way getting out.
But, he said I can come back easily by:
1) Creating an LLC (or corporation, I forgot what he said)
2) Creating the company in someone else's name, and not yours.
3) Completely changing the domain name
4) Changing all other small pieces of past info such as office addresses, emails, customer service numbers etc...
5) Finally, re-applying to payment gateways.
Does anybody have experience with this area? ATM, Stripe's literally holding our entire funding for the next few weeks, so I've been starting and re-starting Stripe accounts hoping I don't get blocked, getting whatever payouts I can get and funding it like that. I don't want to live like this, where I'm on edge 24/7 wondering "did they close it now" -- "did they put my funds on hold for 90 days again"..
Not only do I have to run an entire business but I also have to keep in mind that the payment from the customers isn't even gonna come to me. This is ridiculous and is a huge problem that I have to handle right away.
Questions:
- If I form an LLC, or Corporation (is it important which one?) -- whose name can I put it under if, let's say, one of my family members or partners didn't want to be put on it? (They're really risk-averse).
- How different does the domain name have to be? We spent a lot of money on SEO, branding, advertising. Would 1-2 letters of a difference be sufficient?
- We're based in Canada, so what would be the best way about this? Forming an entity here, or in another country? If formed in another country, could we still get on-board if the processor is based in Canada? Or, could we get on-board if, we create an LLC in another country such as the USA?
- Can I just put a "random" name with the "real" drivers license and such as the owner?
Thank you so much your guidance is extremely appreciated
tldr; legitimate online business wants to know how to set up with a payment processor after we've been put on the "MATCH" list & blacklisted from being with any payment gateways. This includes the owner's information & data. Is forming an LLC or corporation under a different person's name & re-applying the best way to get around the issue?
I'm looking for the next steps to take in regards to getting with a payment processor to accept payments for our e-commerce platform.
I want to just let you know that we are not doing anything bad, illegal or immoral. Simply put, there are tons of international shipments to 3rd world countries/developing areas where packages get lost in transit. Since online shopping is new in those regions, customers assume it's a scam & call for chargebacks. Our chargeback rate was above the industry-expectations for a period of time, and thus we were put on this dumb list.
We've been rejected from tons of gateways over and over again. It was getting ridiculous. The last guy told me we were on a MATCH list. I did some investigation and found out we were on this list where we are completely blacklisted from joining any payment processor in the entire world.
Yesterday I got a phone call and was told by a knowledgeable advisor that it's basically a done-deal that we're on the list, and there's no way getting out.
But, he said I can come back easily by:
1) Creating an LLC (or corporation, I forgot what he said)
2) Creating the company in someone else's name, and not yours.
3) Completely changing the domain name
4) Changing all other small pieces of past info such as office addresses, emails, customer service numbers etc...
5) Finally, re-applying to payment gateways.
Does anybody have experience with this area? ATM, Stripe's literally holding our entire funding for the next few weeks, so I've been starting and re-starting Stripe accounts hoping I don't get blocked, getting whatever payouts I can get and funding it like that. I don't want to live like this, where I'm on edge 24/7 wondering "did they close it now" -- "did they put my funds on hold for 90 days again"..
Not only do I have to run an entire business but I also have to keep in mind that the payment from the customers isn't even gonna come to me. This is ridiculous and is a huge problem that I have to handle right away.
Questions:
- If I form an LLC, or Corporation (is it important which one?) -- whose name can I put it under if, let's say, one of my family members or partners didn't want to be put on it? (They're really risk-averse).
- How different does the domain name have to be? We spent a lot of money on SEO, branding, advertising. Would 1-2 letters of a difference be sufficient?
- We're based in Canada, so what would be the best way about this? Forming an entity here, or in another country? If formed in another country, could we still get on-board if the processor is based in Canada? Or, could we get on-board if, we create an LLC in another country such as the USA?
- Can I just put a "random" name with the "real" drivers license and such as the owner?
Thank you so much your guidance is extremely appreciated