- Mar 10, 2010
- 40,006
- 96,460
I would not wait 30 days.Hello.
The current complaints are related to the fact that we are in the process of changing the provider. The migration process involves a delay in transferring funds between platforms.
We confirm that all our obligations to customers will be fulfilled within the specified time frame, namely within 30 days. We are working to shorten this period, but we inform you of the deadlines set by the bank so as not to distort them.
We also ask users who have encountered difficulties on our service to send the email they used during registration to provide an exhaustive response.
Your thread will not be reopened until I see all of these disputes cleared up and a retest of your services.