bbrokeaf
BANNED
- Sep 23, 2020
- 369
- 293
I've gained a lot of valuable knowledge from this community and I hope today I can help at least some of y'all from getting fucked by this company. (it's also kind of a rant to be honest)
That's good to hear, just in my experience and what i've seen on the internet, it seems like they like to hold funds forever it seems. I've managed to talk to live chat multiple times but they don't really help. It's either long hold times or lip service.Long-time customer for Payoneer never faced any issue, and their support is good. Where do you live? and did you get in contact with them on live chat support?
6+ years and counting over here.Long-time customer for Payoneer never faced any issue, and their support is good. Where do you live? and did you get in contact with them on live chat support?
Yea I wasn't so lucky. I had this problem a while ago in 2022, I just gave up and let them keep the money because it's not worth to waste time on a non-existent customer service (in my opinion) It was also frustrating to keep submitting personal documents for them to keep rejecting it for no reason. It feels like they don't value my time like I can just submit documents all day long.I have been using Payoneer since 2012 and they were good I faced the same problem in 2021, and the only way I was able to solve this issue is by directly contacting them through their live chat support !
in my case, I could not leave the money because it was XXXXX$ but after I solved the problem I moved a big chunk of that to WiseYea I wasn't so lucky. I had this problem a while ago in 2022, I just gave up and let them keep the money because it's not worth to waste time on a non-existent customer service (in my opinion) It was also frustrating to keep submitting personal documents for them to keep rejecting it for no reason.
I wouldn't even bother with them to be honest with you. Paypal, Wise, Hell even bitcoin seem like better options because they don't hold your money forever. It's good to hear people have decent experiences with payonner but I wouldn't risk it again. For example, my next payment was with my PayPal business account and they didn't ask me for a million documents, just simply gave me my funds.What about if we previously owned a payoneer account but kind of abandoned the account probably already for more than 2-3 years now, can I still gain the account back for any reason?
Did you contact Payoneer support to know the reason for that ? Perhaps you could solve the issue by contacting Payoneer support.But they told me that they couldn't process my documents and I can't receive my payments
I did but they never got back to meI have been using Payoneer since 5+ years and never had an issue. Their support is quite fast and efficient as well.
As we know, online scams are increasing day by day and therefore regulatory authorities make it mandatory for payment processors to follow certain guidelines, on an ongoing basis.
Did you contact Payoneer support to know the reason for that ? Perhaps you could solve the issue by contacting Payoneer support.
Very Wise movein my case, I could not leave the money because it was XXXXX$ but after I solved the problem I moved a big chunk of that to Wise
It happens, just give them a call and they'll most likely get the issue fixed. Been using Payoneer since 2013.I've gained a lot of valuable knowledge from this community and I hope today I can help at least some of y'all from getting fucked by this company. (it's also kind of a rant to be honest)
The Problem
I don't know if their business model changed from, charging a fee to provide decent value to just scam your customers but that's what it seems like at least to me. I learned this when I got paid from my IM ventures through Payoneer, it was less than $100, but the thing is, they wanted KYC (know your customer). Here's the funny part tho, I verified EVERYTHING, my bank statements, driver's license, home address, the next step was my fucking blood signature. But they told me that they couldn't process my documents and I can't receive my payments.
PSA: IF THEY CAN'T SCREW ME OVER FOR LESS THAN $100, THEY WILL GET YOU TOO, SO DON'T USE THEM PLEASE!