To my disappointment with this service, it is clearly not MANUAL directory submissions, unless you want to count manually clicking on a script to run non stop for an account.
I'm far from a Noob, but I just overlooked the fact that I had to manually setup my own catchall for confirmations leading to the directory submission. For some reason, I thought, 'Oh, I just need to enter contact information to make the directory listing legit'.. Wrong..
I should have also just tested the waters with the smallest package on one account, but I definitely wasn't paying attention and tried to get it all done this month for 7 clients.. Another mistake on my part..
What would have been helpful for this service, first would be to not lie about being a manual submission, because I discovered the error about 500 submissions in one of my accounts, and I contacted him and he said that all 7 were completed. Unless you have a small city working for you, I highly doubt they are doing this fast turnaround time. Also, if the guy took a second to suggest each person setups up a catchall or even better, do it for us! If the email doesn't matter and we're spending a grip of money on your services, you might as well throw in an auto responder.
Would I use this service again? Definitely not.