Hi all,
I'm back but not yet solved the issue. I wish I had better news but I haven't solved the problem yet.
I know this won't help but anyone who knows me well enough will know how badly letting you guys down affects me.
The only re-assurance I can give you at this stage is this:
1) I have not come across a problem Bart can't fix and he's never let me down, so I know this will get fixed at some point soon.
2) Neither Bart or I would ever abandon you.
3) I learn from my mistakes, no matter what happens in the future, whilst I'm managing this hosting, this same problem will not happen again. I will have a specific plan in place including the quickest way possible to move all accounts on to another server if needs be.
Thanks again for your patience and I will keep you updated
Ben