Permanently Closed Marketplace Sales Thread

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Hi Fidler,
I hope your sites are back too.
Thank you very much for your patience
 
hi

how long further before sites are back up please? Any timescale please be quick before customers file for disputes thinking i shut shop.

kind regards
 
Hi sugarlacy,
I don't know at this stage unfortunately.
I will keep you updated though.

I apologize for the inconvenience
Thanks
hi

how long further before sites are back up please? Any timescale please be quick before customers file for disputes thinking i shut shop.

kind regards
 
Hi ziplack,
Unfortunately not, I need to speak to Bart to be able to give you any expected time when everything will be back up.
As soon as he's back online he'll get the messages I've left him and then I'll know.
At that point I'll relay that info to you.
Thank you very much for your patience.

any update or eta on this?
 
Hi guys.
Reboot undergoing, it should go back anytime soon.
I will work on giving access to Ben to reboot button too.
I am sorry for all inconvenience.

EW
 
Hi guys,
Yes unfortunately it's still down but we're trying to solve the issue.
If you have any question about my dedication to getting this sorted for you it is 3.24am here and I'm still on it.

I will keep you updated.
Thanks for your patience.
 
Guys,
I have to go to bed now, I'm having to double back on myself & am beginning to make too many mistakes.

The problem is being worked on and will get fixed as soon as is possible.
I am truly sorry for the inconvenience and can assure you that this is longest time we've ever had one of the servers down. I can assure you something like this won't be happening again as long as I'm around.

Thank you very much for your patience.
Ben
 
Just an idea for everyone:

Mine went down today too so I moved all my important sites over to another hosting server of mine in the meantime. Once this gets sorted out, I'll just change the nameservers back.

It's a good idea to have your files setup on another hosting server anyway in case of times like this.
 
That's what everybody is thinking now, I SHOULD have had a backup of any kind. Unfortunately most of us realize this when it's too late...(just like me :( ). Lesson learned.

Just an idea for everyone:

Mine went down today too so I moved all my important sites over to another hosting server of mine in the meantime. Once this gets sorted out, I'll just change the nameservers back.

It's a good idea to have your files setup on another hosting server anyway in case of times like this.
 
That's what everybody is thinking now, I SHOULD have had a backup of any kind. Unfortunately most of us realize this when it's too late...(just like me :( ). Lesson learned.

It's not too late to do it right now. Who knows when it will be back up and running.
 
Plz check PM as the Server is down since yesterday

Sorry to Post in this thread.

I can assure any new buyer that this Server had no issue in last 6 months
 
Hi all,
I'm back but not yet solved the issue. I wish I had better news but I haven't solved the problem yet.
I know this won't help but anyone who knows me well enough will know how badly letting you guys down affects me.

The only re-assurance I can give you at this stage is this:
1) I have not come across a problem Bart can't fix and he's never let me down, so I know this will get fixed at some point soon.
2) Neither Bart or I would ever abandon you.
3) I learn from my mistakes, no matter what happens in the future, whilst I'm managing this hosting, this same problem will not happen again. I will have a specific plan in place including the quickest way possible to move all accounts on to another server if needs be.

Thanks again for your patience and I will keep you updated
Ben
 
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