Netro
Junior Member
- Jun 12, 2015
- 116
- 33
I am using this software.
I am not very happy overall.
Here are the reasons why.
1. The UI is color scheme is not very good, the lettering is very small, and hard to read due to the lettering being almost the same color as the UI itself and being very small. The UI design is nice, but the color scheme and choice/size of the lettering are not good.
2. Updates are stuck in a loop, I can't update the software, there is no download link for the update anywhere, you just have to rely on the software to update within itself, which it's not doing
3. The support is non-existent, I have emailed about this above issue but have not got any reply back from them in over a day. They have a message option inside the software, not sure if it actually works or not it does not even confirm the message is sent.
4. Features are very limited in comparison to other very well known software, but I understand this is still new so I will give them a little slack for that. The program should be in Alpha stages right now not a full release.
The goods.
1. The price is pretty good, especially if they actually fix problems, and actually reply to support related issues.
This review is subject to change when these things get addressed, but this is my honest opinion at this time and date.
Hi Jibber, thank you for using Klype and I am deeply sorry for this experience right from the start!
But, here is the thing:
1. Agreed, Klype was designed withing my own preferences and monitor color choices, a terrible thing to do that made everyone complain about it. I tried to cover most of this with a quick update as you see above. I guarantee this will get fully fixed, and Klype will receive a white skin as well once the dark one is optimised to fit your preferences!
2. Somehow you've purchased Klype right before fixing the updating issue which is stated above, please redownload and reinstall Klype. It should fix the update loop and get directly the latest version.
3. Our website has been through massive attacks and spams, I had to delete thousands of emails, some of them probably happened to be yours, I deeply apology. By tomorrow we will provide Skype support until we permanently fix the issue! But this is definitely not from our side. I have replied to many of you and I'm right here to help you all, in fact someone joined the support team because I prioritize this more than anything!
Here is a quick look: http://prntscr.com/ofcn5m/direct
Until then, don't use the contact page and write directly to us at: [email protected]
4. Every well known service had years to build features with the help of community, none started the way Klype did and most of them focus in one particular platform! I can guarantee nothing will stay the same. The program is actually in its alpha! If it weren't to be a full launch the project would have to be discontinued. Klype has been built in the meantime of well over three years with barely any support, we need to do it so we would recover our loss and invest more into it!
I appreciate your criticism and I guarantee everything will be fixed as soon as possible! Many great things are to come.
Please count me in for a review copy.
I have a heavy automation workflow, and can thoroughly review your software.
Thank you
Sure thing! You're in for a review copy!
hi, interested for a review copy.
Great, thank you for hoping in! You're in for a review copy!
Count me in for review copy if still available .
So far three normal members will receive a review copy, but I can't just ignore you! You're in for a review copy!
I'm in for the review copy.
Thank you![]()
... We can't help it! You're in for a review copy as well!
5 more REVIEW COPIES available! VIP JR's ONLY!
Note: Everyone will receive the reviews at once after the members are selected. So please have patience!
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