I have multiple stores with shopify. I have dropshipping websites and have a website that I create my own products and use fulfillment centers. Anyways, I have this women who emails me 2 times a day telling me she got charged twice from my shopify store. First of all her name doesn't even exist in shopify or paypal. I'm keep asking her for the order #, maybe a different name, address etc. She keeps saying the same shit over and over. Should I tell her to take a picture of the product she bought off me and send it to me What the hell can I do?