NEED HELP ASAP

sbenderschii

Registered Member

Jan 27, 2019

82

46

• Jun 6, 2019

• #1

I run a shopify store with FB Ads and my domain was flagged by Facebook and Instagram. It is a completely legit whitehat store and page. There is NO WAY that it violates Facebook TOS. However, the domain is now completely blocked on both FB and IG. How do I solve this? Hundreds of people have had the same problem as me in the past few months and apparently facebook doesn't give a shit and never replies to its customers.

 

KraftyKyle

Elite Member

Aug 13, 2008

3,669

6,911

• Jun 6, 2019

• #2

Yea you're not going to be hearing back from FB that's for sure.

 

ohnini

Junior Member

Jun 6, 2019

113

32

• Jun 6, 2019

• #3

If a domain is flagged by fb and insta they'll never give u response thought u try to contact them 100 times because they feel its because of violation of rules

 

sbenderschii

Registered Member

Jan 27, 2019

82

46

• Jun 6, 2019
• Thread Starter Thread Starter

• #4

ohnini said:

If a domain is flagged by fb and insta they'll never give u response thought u try to contact them 100 times because they feel its because of violation of rules

Click to expand...

I'll try to call them, buying a new domain isn't a huge problem for me but the domain/store are only two days old. I can't afford to buy a new domain every two days. Is this a recurring issue?

 

lokibyheart

Power Member

May 23, 2019

635

426

• Jun 6, 2019

• #5

fb insta are too stubborn, they won't listen to you, but i think you can make your linc short or something, try it who knows it could workout,

 

Leader777

Banned - Shitlisted and did not do the right thing

Feb 2, 2017

4,063

3,659

• Jun 6, 2019

• #6

If u are spending a lot of money with them u should have an account manager that can help u other than that it's hard to contact them

 

RK

Supreme Member

Jr. Executive VIP

Jr. VIP

Feb 21, 2018

1,496

2,275

• Jun 7, 2019

• #7

buy another domain and redirect that to your primary store

 

E

eze008

Newbie

Aug 12, 2011

17

3

• Jun 7, 2019

• #8

Buy another domain and move on. And remember to never count only one online venue or money source for your main income.

 

Julian_Si

Junior Member

Apr 19, 2019

108

16

• Jun 15, 2019

• #9

Buy another domain otherwise you will waste time. FB never response unless you spend a lot of money on them.

 

D

Dsavvymarketer

BANNED

Jun 15, 2019

57

17

• Jun 15, 2019

• #10

Never put all your eggs in one basket , especially if your traffic source is social media. They are worse than a dictatorship government. Route it through twitter or linkedin shortener ,I guess this should work.

 

J

Jake J

Newbie

Apr 9, 2020

35

13

• Apr 10, 2020

• #11

Hey OP - did swapping out the domain to the same Shopify store work for you? Going through a similar issue myself