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Namecheap Hosting is Ridiculous

Discussion in 'Web Hosting' started by Rachmaninoff, Apr 5, 2019.

  1. 10zen

    10zen Power Member

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    That customer rep is shit. I have upgraded free during blackfriday. You are going for upgrade and which
    package you want, that is your freedom. Also, going from stellar to stellar plus is a logical choice which most
    customers will opt for.

    Try again with different customer rep. Complain about that previous rep.
    If it doesn't workout, migrate.
     
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  2. anup999

    anup999 Power Member

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    I'm also using namecheap for years and they have good plans. But in your case it is better to move to another host.
     
  3. JamaicanMoose

    JamaicanMoose Supreme Member

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    I used Namecheap for a couple of years. It then became very slow even though I wasn't all that close to my bandwith / visitor limit. I moved to Siteground and haven't had any issues. Their customer support is top notch. I cannot recommend them enough.
     
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  4. moneyguru2013

    moneyguru2013 Power Member

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    That is why i migrated from namecheap to to cheaper alternative found on this forum. The first year for Hosting on Namecheap is usually reasonably priced, but the renewal is enormous, that is a catch!
     
  5. mansy_rocket

    mansy_rocket BANNED BANNED Premium Member

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    switch to digital ocean or aws lol i only keep my domains on namecheap but hosting thats not what they specialize in lol just something to think about
     
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  6. JinxerCraft

    JinxerCraft Regular Member

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    What about bandwidth of Stellar Plan?
    One guy from the support told me that they offer 1 TB per month. Is it true?
     
  7. kylngr

    kylngr Registered Member

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  8. Rachmaninoff

    Rachmaninoff Jr. VIP Jr. VIP Premium Member

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    You were right. I got the same error 503 every now and then. Definitely going to move to siteground as some people suggested here.

    Yes it's true.

    Like I said before, they didn't give me more explanation about it. They just told me "for better usage" and that's it. The first guy I talked to didn't let me try the VPS, he insisted to upgrade to dedicated server. The second woman, she offered me a VPS and dedi server but pushing me to choose dedi instead.

    Site is well optimised and lightweight. How are you gonna explain 503 error that happened frequently? I mean it's not just me who suffered it. See the previous post.
     
  9. moneysenpai

    moneysenpai Jr. VIP Jr. VIP

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    Bad experience with namecheap.
     
  10. hardgamers

    hardgamers Registered Member

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    If you are really from namecheap, so you tell people that your hosting configuration and performance is bad compare to other shared hosting company where sites that will normally work at standard shared hosting will not work on your shared hosting and your customer will need vps and/or dedicated from you for that. I am not surprised a lot of people complain your shared hosting slow and they get better when migrate to other shared hosting company because you already acknowledge that on your own post.

    I am just curious what is your limitations on shared hosting on each package ?
    Maximum Disk I/O
    Maximum network, CPU and memory usage
    Burstable network, CPU and memory usage and how long it is allowed

    This is basic parameter people used to consider before they advised their customer to upgrade to higher package or vps or dedicated server.
     
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  11. nata0292

    nata0292 Power Member

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    ----> POWER RANGER!
    RIP Namecheap's Loyal Costumer
     
  12. Rachmaninoff

    Rachmaninoff Jr. VIP Jr. VIP Premium Member

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    Your LVE sucks. I just moved my site to another host with same spec as yours. And guess what? It's running so damn smoothly. Bye bye.

    It's just RIP Namecheap now. :D
     
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  13. BHG

    BHG Regular Member

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    I love them for domains... Free whois privacy. Never considered for hosting. I use digitalocean
     
  14. xcalibur

    xcalibur Newbie

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    I'm actually in the process of looking for alternatives so thanks for the suggestion. You hit the nail on the head with your account of events. The downtime and phantom resource limit breaches are the very beginnings of a suggestion to must upgrade to VPS.

     
  15. xcalibur

    xcalibur Newbie

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    Care to share which one? Looking for alternatives, so far have 1 good recommendation.

     
  16. krishnaverma

    krishnaverma Jr. VIP Jr. VIP

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    You should consider moving to another provider in my opinion.
     
  17. ATuringtest

    ATuringtest Jr. VIP Jr. VIP

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    I got to say.. out of all the cheap hosting NameCheap for what I do ( its not heavy lifting) are absolutely spectacular for the cost.
    My main site (the queen as I like to call her) is on a co-locate now so that's not a problem. The workers - my other sites are on Namecheap.
    I had some on UK2 - om-fooking-God what a bunch of shit they are ! No email's no SSL - pay extra for whois ghosting - cant even 301 !!!. Loading times for a WP out of the box was horrendous - support.. what support ? I asked for a refund for my hosting because they wanted to charge me $18 for SSL it took them 6 weeks and 9 tickets !
    I made a mistake on name cheap and the credit was on my account in an hour.
    The live help know their shit - and if you ask nicely and treat them with a little bit of respect they will do the SSL for you or your DNS or your 301 while you wait.
    Come on guys its in the Name - "NAMECHEAP" its low cost SSL parking/301 and email and a 20 page T2 for pennies - it is what it is you need to manage your expectations better.
     
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  18. coolsheet

    coolsheet Jr. VIP Jr. VIP

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    Just do the research bro and compare it yourself. I monitor my server and I have virtually no downtime that's remotely noticeable. And I'm getting around 40k visitors a month.
     
  19. karollito

    karollito Newbie

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    I had issues with namecheap recently, not using them for hosting anymore, same goes for godaddy.
    Had issues with file limits, some pictures wasn't loading on websites etc.

    I moved everything on VPS's and using runcloud to manage servers etc. good setup there.
     
  20. affbull

    affbull Senior Member

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    Thought it was only me but seems like I am not alone. Yes I get that shitty 503 errors and when I contact support they say they can't detect it.

    For siteground is it a VPS? Do you have to manage the VPS yourself? I know namecheap VPS requires you to manage it yourself.