If you have a case for your infraction to be lifted early, you will need to contact the moderator who gave you the infraction. They are under no obligation to remove your infraction, but if you are calm, polite, and explain your situation, then the mod might see fit to lift your infraction early. It is up to them in the first instance. If they say no, then you can appeal against the infraction to an admin, but you must speak to the mod who issued the infraction first, otherwise this will be seen as mod surfing and you could get yourself another infraction. And nobody wants that. No matter what, you definitely shouldn't send PMs to every mod or admin, as well as submitting a support ticket, and a report, and starting a thread on the forum to complain. That's only going to get our backs up - our mods get enough abuse as it is and we have a zero tolerance policy to any kind of mod abuse.