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Business Manager Account Limit -1

Discussion in 'Facebook' started by ht4nw4r, Aug 18, 2019.

  1. ht4nw4r

    ht4nw4r Registered Member

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    My business manager is currently locked on ad account creation limit -1. I have made 3 payments on the single ad account that is associated with my BM but the limit is still there. I have never faced this issue and the ad account limit used to jump to 5 as soon as I used to make the payment on my account but now it is stuck to 1 even after multiple payments. I have talked to FB support and they don't have a clue about.

    Is there anyone who knows what is wrong with my account and why is this happening? Is there a way to solve this and get the ad account limit to 5.
     
  2. HatArrows

    HatArrows Jr. VIP Jr. VIP

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    Keep writing them .. maybe after 24-48 hours they might open
     
  3. aksh007

    aksh007 Jr. VIP Jr. VIP

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  4. ht4nw4r

    ht4nw4r Registered Member

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    I have already talked to two of their executives. They don't know why this is happening. They have even tried charging my card again to see if that will solve the issue but it didn't. They are checking with the back-end team.

    I am concerned because the same thing has happened to two of my accounts yesterday. So I am not sure if this is something that fb has implemented or not. When I try to create a new account it gives me an error saying make a payment in your BM to remove the limit or verify your business.
     
  5. ht4nw4r

    ht4nw4r Registered Member

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    USA
     
  6. aksh007

    aksh007 Jr. VIP Jr. VIP

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  7. ht4nw4r

    ht4nw4r Registered Member

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  8. X-R0

    X-R0 Power Member

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    Did you also have failed payments?
    But basically, just cntinue advertising it will increase automatically.
     
  9. ht4nw4r

    ht4nw4r Registered Member

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    No failed payments. It doesn't used to work like that up until last week. Now 3 of my accounts are stuck with the same issue. The error that I get on creating a new account ask me to make a payment in BM to remove the account creation limit.
     

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  10. LGeorge

    LGeorge Newbie

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    Whenever dear FB has any suspicions on you, they don't raise the Ad accounts limit.
    There are 2 future scenarios here:
    1. they'll raise the Limit to 5 after you spend 300-400$
    2. they wouldn't raise the limit till you don't verify your Business

    I'm talking out of my experience.