Hey, I'm managing 3 stats accounts with my partner. Since last Thursday we both can't log in to our accs through our iPhones anymore. The error code is: "Sorry, there was a problem with your request." We now only have access through other phones or via browser.
We did NOT do any botting or non-legit stuff. Our reach and impressions went also down on all accounts since they banned the phones. We've only done some giveaways on one of these accounts and one was also connected to the automatic posting app "post apphi", which we barely used.
Maybe the problem was that we've been logged into more than 30 accs through this year in total through our phones. (accs were over 10 million followers altogether)
Do you guys think IG tracked all the logins and declared us as unnatural users or something, since it's not that normal that someone has/had access to that many accs? What do you think caused the ban? Have you experienced something similar in the past, too?
And most importantly, what can we do now to use our phones again for instagram? We've already tried a lot but nothing helped. (re-installed, changing password, contacted IG support)
Your help is appreciated.
- Jack
We did NOT do any botting or non-legit stuff. Our reach and impressions went also down on all accounts since they banned the phones. We've only done some giveaways on one of these accounts and one was also connected to the automatic posting app "post apphi", which we barely used.
Maybe the problem was that we've been logged into more than 30 accs through this year in total through our phones. (accs were over 10 million followers altogether)
Do you guys think IG tracked all the logins and declared us as unnatural users or something, since it's not that normal that someone has/had access to that many accs? What do you think caused the ban? Have you experienced something similar in the past, too?
And most importantly, what can we do now to use our phones again for instagram? We've already tried a lot but nothing helped. (re-installed, changing password, contacted IG support)
Your help is appreciated.
- Jack