[9/3/2014 10:24:52 AM] Cody : Hi ✔✔GreenSocials.com, I'd like to add you as a contact.
[9/3/2014 10:55:51 AM] *** ✔✔GreenSocials.com has shared contact details with Cody . ***
[9/3/2014 11:00:36 AM] Cody : Hi, I just placed an order for BHW user sk8rjess. Let me know if there are any issues, looking forward to it! thanks!
[9/3/2014 11:26:59 AM] ✔✔GreenSocials.com: Thanks for your order! You will receive an e-mail confirmation soon.
[9/3/2014 12:12:32 PM] Cody : Thank you
[9/4/2014 6:00:39 AM] Cody : Hey man, just curious if you have any idea when my order will start?
[9/4/2014 11:35:37 AM] ✔✔GreenSocials.com: We will start your order now
There was a slight delay due to maintenance (improving the safety of our views)
[9/4/2014 5:07:29 PM] Cody : Gotcha, no worries! I think most people would be okay with a delay if there is less a chance of a ban or reset
[9/4/2014 5:08:25 PM] ✔✔GreenSocials.com: Thanks for your understanding
[9/4/2014 5:08:30 PM] ✔✔GreenSocials.com: Your order will be done soon
[9/5/2014 8:08:23 AM] Cody : Hey, I'm curious what the status is?
[9/5/2014 9:34:15 AM] ✔✔GreenSocials.com: I dont know
[9/5/2014 9:34:25 AM] ✔✔GreenSocials.com: Probably done already
[9/5/2014 10:24:42 AM] Cody : THey aren't..
[9/5/2014 5:55:58 PM] ✔✔GreenSocials.com: Thats too bad
[9/5/2014 5:56:06 PM] ✔✔GreenSocials.com: Would you like help with that?
[9/5/2014 5:56:35 PM] Cody : Seeing as how I paid for the service, yes..
[9/5/2014 7:26:37 PM] ✔✔GreenSocials.com: So why haven't you given me your order info?
[9/5/2014 9:36:52 PM] Cody : [Wednesday, September 3, 2014 11:00 AM] Cody :
<<< Hi, I just placed an order for BHW user sk8rjess. Let me know if there are any issues, looking forward to it! thanks!
[9/5/2014 9:37:09 PM] Cody : My very first message to you..
[9/6/2014 11:52:50 AM] ✔✔GreenSocials.com: I have no idea which one is your order or when you ordered or anything
[9/6/2014 11:53:11 AM] ✔✔GreenSocials.com: Please help me help you
[9/6/2014 11:53:14 AM] ✔✔GreenSocials.com: And give me that info already
[9/6/2014 11:54:17 AM] Cody : Your system asks for our forum name. You don't log that? I never got an order confirmation, which I told you as well. The only thing I have is the PayPal transaction #.
[9/7/2014 11:55:27 PM] ✔✔GreenSocials.com: I'm not being sarcastic
[9/7/2014 11:55:36 PM] ✔✔GreenSocials.com: just give me your damn order info already so I can resolve this
[9/7/2014 11:55:58 PM] ✔✔GreenSocials.com: I just want to give you a Quick and Efficient resolutino
[9/7/2014 11:56:03 PM] ✔✔GreenSocials.com: *resolution
[12:06:24 AM] Cody : You're really good with the whole customer service thing huh. A week later and you're just now saying your system doesn't have the information needed. That's something you should have said from the get go. I'll say this one more time - I don't have order info. You never emailed my order confirmation like you said you would. My PayPal transaction id is 7LC31303DB764602B. My BHW user id is sk8rjess, which your system asks for as well. I don't know what else you expect me to give you
[12:11:34 AM] ✔✔GreenSocials.com: FINALLY
[12:11:49 AM] ✔✔GreenSocials.com: Done, refunded
[12:12:40 AM] ✔✔GreenSocials.com: The reason why the customer service was so bad for you is that you steadfastly refused to provide us with any order info that would allow us to help you
[12:12:50 AM] ✔✔GreenSocials.com: Sorry for any misunderstanding
[12:14:44 AM] Cody : Any order info? First look back at the beginning. That wasn't asked for and I provided my screen name before you even asked. Instead of thinking you're in the right you should have handled the situation better. You never sent an order confirmation like you told me to. Hard to provide that info when you never provided it.