- Jan 25, 2009
- 6,378
- 3,774
Scrapebox team has not replied my answer from last 7 days..i am thr customer from last 3-4 month but they are not giving good support..this is very bad..
They always respond within 24 hours for me. Are you putting a valid email into the form? Have you checked your spam folder? Have you white listed @scrapebox.com or [email protected] ?
You can try and post your problem here as well, if its not to do with licensing we might be able to help.
Anyone having scrapebox problems? harvesting URL's?
I'm using private proxies tried over 250 different ones today - all never been used and nothing is being scraped, the odd 10 urls etc..
I'm constantly getting an error 400, whats this mean?
This has been going on for me for the last 3 days, spent $100's on private proxies to test it and still getting an error 400 whilst trying to harvest.
No issues for me. What engine are you getting the error 400 from?
Error 400 is a bad request. Google and Yahoo don't give this error and Ive never seen it from bing or aol either.
Try harvesting without proxies, does it work?
Most generally this is going to be a proxy issue or something along the way is interfering and kicking back the error. Such as your anti-virus, firweall, security software like sandboxie etc... So make sure you add allow rules for scrapebox for all these.
I'm getting this error, right now: Unable to access any Scrapebox server at the moment. The connected was aborted before we could reach our server. Looking at the Test Server Connection, Ping test is Green all the time, Access and Authentication test is red.
Am I the only one who gets the error "Unable to check for addons at the moment"?
There is an issue right now, or at least I think there is. I get the errors for addons and updates, saying it can't reach the servers. My auth and acess test show red for Server 1. Server 2 is green. I can still authenticate but seems there is some issue with server 1. However Pingdom shows it as being up.
Anyway, I took screen shots and provided all the info needed and sent it over to support. So Im sure they will clear it up shortly. Its happening for me across my home pc and my servers.
How to select Server 2 ? I can't use Scrapebox right now. I'm getting error. According to Test Server Connection, Server 1 is only green on Ping and Server 2 is all green.
It should default to server 2 for authenticating. If your on too old of a version this could be an issue, you need to be running .64
You can download scrapebox from here:
http://www.scrapebox.com/payment-received
For addons you can go to settings >> select download folder - and pick server 2.
