Permanently Closed Marketplace Sales Thread

[PowerToTHePeople]

At this point, I believe I speak for the majority when I say, you are giving very generic information (just like last time), as opposed to answering people here in the forums. Statements/Questions have been specifically asked, and as a business person you should be answering these.

Now, I know that you are going to say that you would rather take care of this problem, rather then waste your time answering us (that is what happened last time), however, you have already stated you are waiting on an update.. which means you should take the time to reassure, and respect your customers, otherwise I can guarantee you that you will be getting LOTS of people requesting/demanding refunds, and possibly starting a shit list thread.


So What do you plan on doing for those that don't want Hostwinds because we wanted Bullet-proof hosting in another country?

Or how about those that just want a refund? You have not provided any comments to that at all?

Or how about those with lifetime hosting?

Just updates of "Hopefully tomorrow", etc. Well, I am sorry for your loss of your sites as well, however, I feel that as customers, we ALL are losing money and that is because we went with you as our hosting company. The least you can do is take 3 minutes a day and respond in this thread to YOUR customers with answers to our questions.

I do not feel that is to much to ask for.

And to poster who wrote "What do we expect from cheap hosting" (paraphrased)... I expect what is offered. I don't go to McDonalds and order a cheeseburger and expect to get just a wrapper.. I expect to get what was advertised. And if you are unsure what was advertised... then please re-read this entire thread.

With that said, we all should have had a back up copy of our sites (me included), especially after last time. And I am sure many of you who didn't lose a site, were probably thinking this.. and you are right. But it is also hard to backup as many sites as I have, but I still should have. This will be the LAST time I ever have this sort of problem and don't have a backup. But nonetheless, I am still losing money everyday, not mention rankings on google for all my sites.

sucks dude, i only had 2 sites there and im raging right now, and i was stupid and didnt make any backup... im wondering if we will get the data back.

 

[FuryKyle]

I want a refund. I insist. I'm not going to flame you because it technically isn't your fault, but the least you can do is offer us a refund. Tell me what information you need and I'll PM it to you and move on.

 

[Money.Grabber]

We need an update of when exactly our sites are going to be back up.

 

[Nexar]

Based on the other situation we will get the backups in 2012. They are big, also they are a pain in the ass to restore.


ExtraWinner said that if you want, you can keep using hes hosting.

Ohh damn, any ETA?

And nope, I no longer want to continue with his hosting service, this happened like 5th time or more than that, lost enuf of money because of this shitty hosting, now even if he offers free hosting, I wouldn't trust him and i do not want his hosting anymore, just want my backup so i can move....and if he gives some refund, that would be good as well

 

[ADHD-Dude]

I refuse your coupon offer, Hostwinds is not a serious web hosting company.

I am afraid that a hacker "may launch a script and trigger MAGNETIC WAVES that will destroy the CPU & RAM" this is the Hostwinds response to a server problem.

 

[ziplack]

We all gotta wait till 2012 i guest
pacient its the key guys , i hope this get fix soon and get my life reseller up again

 

[abookyent]

I would like a full refund of my cash for the host.

 

[ferris]

Ok, I refuse your coupon offer. I need the data saved on websites, can you save it in some way?

I have 3 life reseller accounts, can i have any tipe of refund?

 

[ExtraWinner]

Hi All.

I have update about French server - DC re-opened it for FTP only, so we should be able to start issuing backups.

The only bad thing is that FTP access issued by them for us is invalid so as of yet - I cannot give any assurance or say "we have backups in our hands". I will be talking to the legal team tomorrow again about invalid ftp details and possibility on actually activating server back so we can start issuing backups regular way.

Dutch team wont talk to me today and they actually hang out to me when I was trying to call them today all day.
I will be trying to contact manager tomorrow.

Listen guys - I would like to give more information, but I dont have any.
Spamhaus fuck us up, and fact that they listed us as Crime organization made things very, very complicated.
The worst thing now is that every person I am talking with in Dutch team says different thing. I will continue talking to them tomorrow.
I will update on validity of French server ftp connection tomorrow. I want more information before saying anything.

 

[ExtraWinner]

Hi Guys, finally I got ahold of French server and now I am quickly copying all data to other server just as a precaution.

I am in talks with my support how to organize creating backups out of the main backup.

I am still waiting for updates on Dutch server.

 

[J1218]

Hi Guys, finally I got ahold of French server and now I am quickly copying all data to other server just as a precaution.

I am in talks with my support how to organize creating backups out of the main backup.

I am still waiting for updates on Dutch server.

Thanks for the update. Keep us posted.

 

[thetvnun]

dutch server is up, but i dont want to invest work into it until extra tells me its going to stay up

 

[hitman247]

I am afraid that a hacker "may launch a script and trigger MAGNETIC WAVES that will destroy the CPU & RAM" this is the Hostwinds response to a server problem.

That was a real response to a server issue?

 

[Derviie]

Can one of you guys go on Skype? I have questions to ask.

 

[thetvnun]

my mistake, i forgot i changed nameservers and had files per-populated from a previous campaigne - my bad. not up. not up.

 

[sugarlacey]

my mistake, i forgot i changed nameservers and had files per-populated from a previous campaigne - my bad. not up. not up.

got me all excited there for a minute.
If dutch server keep hanging up the phone then its looks like another lengthier
wait.. Sigh.

 

[scheda]

Is there any update on getting our backups from the french server? I've got some scripts I was developing on there and would like to use them with other hosts...

 

[wpbacklinks]

When we can get the backup???

 

[sugarlacey]

still waiting for old dutch. back up somebody plssssssssssssssssssssssss

 

[J1218]

Any update on French backups?