Hi guys.
The coupon codes will be issued for Hostwinds which would like to take on all customers that would be OK with US location. We agreed on coupons to be issued to all existing members.
I am talking in few hours to legal team on French server and security department on Dutch server. I hope for best, but still they think we are literally criminals...
Here is copy of Spamhaus listing:
Hopefully within next 12 hours I will have so needed updates on this.
I know some of you are frustrated - I hhave $20K worth of business on this servers myself + all sites I started building few months back - so I feel your pain.
I will update once I know more.
At this point, I believe I speak for the majority when I say, you are giving very generic information (just like last time), as opposed to answering people here in the forums. Statements/Questions have been specifically asked, and as a business person you should be answering these.
Now, I know that you are going to say that you would rather take care of this problem, rather then waste your time answering us (that is what happened last time), however, you have already stated you are waiting on an update.. which means you should take the time to reassure, and respect your customers, otherwise I can guarantee you that you will be getting LOTS of people requesting/demanding refunds, and possibly starting a shit list thread.
So What do you plan on doing for those that don't want Hostwinds because we wanted Bullet-proof hosting in another country?
Or how about those that just want a refund? You have not provided any comments to that at all?
Or how about those with lifetime hosting?
Just updates of "Hopefully tomorrow", etc. Well, I am sorry for your loss of your sites as well, however, I feel that as customers, we ALL are losing money and that is because we went with you as our hosting company. The least you can do is take 3 minutes a day and respond in this thread to YOUR customers with answers to our questions.
I do not feel that is to much to ask for.
And to poster who wrote "What do we expect from cheap hosting" (paraphrased)... I expect what is offered. I don't go to McDonalds and order a cheeseburger and expect to get just a wrapper.. I expect to get what was advertised. And if you are unsure what was advertised... then please re-read this entire thread.
With that said, we all should have had a back up copy of our sites (me included), especially after last time. And I am sure many of you who didn't lose a site, were probably thinking this.. and you are right. But it is also hard to backup as many sites as I have, but I still should have. This will be the LAST time I ever have this sort of problem and don't have a backup. But nonetheless, I am still losing money everyday, not mention rankings on google for all my sites.
