Permanently Closed Marketplace Sales Thread

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Hi all,
Due to the nature of the material being published by the customer responsible it isn't just us that's involved, 3rd parties are too.
So we cannot give eta mainly for that reason.

I have received many requests to move to french and am working thru them now
 
Is it just me.. or did I lose ALL my files (and I mean ALL, included databases and email accounts) when I got transferred?
 
http://www.bpspace.com/client/

What happend to the support team you hired??

Site is down and my ticket hasn't been updated.. Can I just specify which files I need after that you can just leave the rest of them, You don't understand how bad this can cripple me financially if I do not get these 2 sites back up.

EW doesn't answer PMs and im pretty sure EL over looked my second PM, I hate to sound like a whining bitch but I NEED THESE 2 SITES...
 
I have been with EW since the begining practically, and at first it was great.. but now.. this is ridiculous.

Sites are down CONSTANTLY and costing me more money then if I just paid for another server. Why don't you mirror it onto another server, so if this problem arises, you can just take down the appropriate person.I have over 100 sites NOT making me money right now.

I am already looking for another service that can stay up 99% of the time and just gonna mirror it myself.

Anyone know of any good Offshore providers? Or should I just start my own company doing it?

I think the worst part about this (besides the obvious), is that we do not even get a courtesy letter or anything letting us know its down. Anyone else agree with that? It wouldnt be hard to have a email list of all of us, and send out a quick email in bulk to us.. It might take 5-10 minutes tops. Which I am sure ALL of us would agree, we would be willing to wait 5-10 minutes longer for the fix, to be informed of yet another outage.
 
If it's of any interest to anybody, my site is back up. It was quick this time but I do agree with mirroring the files...
 
I understand your frustration Robby, I have sites on their too (not doing mine til all others are sorted so as to keep all transfers as quick as poss)

PM me again in case I miss as had loads, apologies in advance

http://www.bpspace.com/client/

What happend to the support team you hired??

Site is down and my ticket hasn't been updated.. Can I just specify which files I need after that you can just leave the rest of them, You don't understand how bad this can cripple me financially if I do not get these 2 sites back up.

EW doesn't answer PMs and im pretty sure EL over looked my second PM, I hate to sound like a whining bitch but I NEED THESE 2 SITES...
 
Hi guys.

I am here to explain few things - the problems are caused because yesterday our server was put as high risk after some user was spreading malware from it.
This caused lots of problems, and after countless hours it was resolved today.
We are moving all "high" risk sites to French server which is up and nice.
Also I am adding R1soft to French server today, so you can go there tomorrow, and keep backup copy in cloud (cloud is based in US and is provided by 3rd party).
I am going through PMs now - I have 30+ so please be patient.
Also - please dont jump the horses on Dutch server and start generating backups, and moving sites all together - this could get server overloaded.
If you need website to be moved, just submit details to Ben, and he will forward this to support staff.
Also from tomorrow our new support will deal with all problems, and as they are 24/7 US based, you should get faster responses.
I will get our main support system in cloud servers so it will be independent from any problems on main server.
If you have any questions - contact me please on Skype (click icon under my rep count) or send me PM.
 
Whats up men I'm loosing business I did a lots of patient with your service but now its SUCKS.

Every 2-3 days my sites goes down what the heck is with this service men? You even moved my sites to french server just few 2 days ago and today now my all sites are down again.

I AM LOOSING BUSINESS MEN.
 
I'm not sure I'm lucky or unlucky, bought the reseller hosting plan for almost a week now and still can't use it yet. Look at the bright side, I'm sort of lucky comparing to some of you guys here that are loosing the income because the servers are down.
 
Is it just me, or is the host really slow? I'm running a small wordpress website and it takes 10 seconds to load.
 
Hi there,
Please pm me and I will look at this for you
Thanks

I'm not sure I'm lucky or unlucky, bought the reseller hosting plan for almost a week now and still can't use it yet. Look at the bright side, I'm sort of lucky comparing to some of you guys here that are loosing the income because the servers are down.
 
Hi dheer,
You can always pm me if you are having problems
:)

Whats up men I'm loosing business I did a lots of patient with your service but now its SUCKS.

Every 2-3 days my sites goes down what the heck is with this service men? You even moved my sites to french server just few 2 days ago and today now my all sites are down again.

I AM LOOSING BUSINESS MEN.
 
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