Permanently Closed Marketplace Sales Thread

[Thomas Shelby]

Could you please use the support thread of that particular theme for assistance?

Thanks.

I tried, but as I mentioned above, your /support page breaks 'Oops! Something went wrong!'

This one right? https://festingervault.com/support

 

[artificials]

Please generate a new license key from your acccount's dashboard; if you need a new pass; feel free to request a new one.

You generated those emails. I do not have access to them. Even the one that I changed to my email did not send me an email when I requested it.
401: Invalid email or password

 

[nakamura]

Man, I have no idea whats going on, but I just received another email trying to charge me $15 for the monthly package. I have cancelled the subscription a long time ago. I haven't used the account for a long time.

Please fix it. Please do not try to charge accounts that have cancelled the subscription a long time ago. Or fix the Paddle integration or whatever is causing this.

 

[Nickless]

The issue with all lifetime members is resolved!

Here is a quick update for this week:

* - Unlimited downloads for everyone (including free users)
* - All premium features are fixed and running smoothly
* - Receive real-time update notifications
* - Create personal collections
* - A brand new ticket system for paid users
* - A brand new homepage
* - A brand new browsing experience
* - A working (hell yeah) FV plugin
* - A working (hell yeah) login system

If you encounter any issues, kindly open a support topic or
reply here and I am happy to assist you.

Regards,
Martin

Deleted member 752298

I’ve sent multiple emails over the last couple of months with no reply. Tried posting https://www.blackhatworld.com/seo/festinger-vault-do-they-still-work-or-only-sell-licenses.1745301/#post-19748808with no luck.

To recap: I purchased Lifetime VIP (Order #299075) and immediately cancelled my Agency plan (Order #298958). My account was correctly shows only the Lifetime VIP license as active. Now there is no active license at dashboard page.

Despite cancellation, I’ve been billed $59 every month (May 16, June 16, and continuing) for the Agency plan.

Please, cease all future Agency charges. Refund every monthly Agency charge since cancellation. Confirm my Lifetime VIP license remains active with no further fees.

Thank you,

 

[bolenrolen]

My friend, at least you can login. I can't even login, I'm getting a 401 error.

 

[Deleted member 752298]

I tried, but as I mentioned above, your /support page breaks 'Oops! Something went wrong!'

This one right? https://festingervault.com/support

Thanks for reporting this. The support page is up again!

You generated those emails. I do not have access to them. Even the one that I changed to my email did not send me an email when I requested it.
401: Invalid email or password

Please send me a PM with the account you are using and I'm happy to reset the password for you.

Man, I have no idea whats going on, but I just received another email trying to charge me $15 for the monthly package. I have cancelled the subscription a long time ago. I haven't used the account for a long time.

Please fix it. Please do not try to charge accounts that have cancelled the subscription a long time ago. Or fix the Paddle integration or whatever is causing this.

Thanks for the heads up. We activated our new Stripe revenue recognition system, and it looks like all 'outdated subscriptions' were emailed, but gladly we were able to fix it on time.
Please send me a PM with your email if you keep getting issues, but it should be resolved now. I'm sorry for the inconvenience.

Deleted member 752298

I’ve sent multiple emails over the last couple of months with no reply. Tried posting https://www.blackhatworld.com/seo/f...only-sell-licenses.1745301/#post-19748808with no luck.

To recap: I purchased Lifetime VIP (Order #299075) and immediately cancelled my Agency plan (Order #298958). My account was correctly shows only the Lifetime VIP license as active. Now there is no active license at dashboard page.

Despite cancellation, I’ve been billed $59 every month (May 16, June 16, and continuing) for the Agency plan.

Please, cease all future Agency charges. Refund every monthly Agency charge since cancellation. Confirm my Lifetime VIP license remains active with no further fees.

Thank you,

Please open a support ticket through our new support channel or send me a private email to [email protected] with your registered email address and I'm happy to solve it for you.

My friend, at least you can login. I can't even login, I'm getting a 401 error.

What is the username you are using on our site?

 

[Thomas Shelby]

Thanks for reporting this. The support page is up again!

It says 'Failed to create support ticket: User "undefined" exists in Discourse but cannot be added to private message. This may indicate: 1) The user account is not fully activated (check Discourse admin → Users → undefined), 2) Discourse PM settings restrict who can receive PMs, 3) The support group configuration issue. Please check Discourse admin settings or try again in a few moments. Original error: You must select a valid user. This error typically means: 1) The user doesn't exist in Discourse, 2) The user account is not fully activated, 3) The username in target_usernames doesn't match exactly. Details: You must select a valid user.' when I tried to submit the ticket.

Please check.

 

[SEO_Alchemy]

Hi. Does this have JP Blocks? it's a Kadence theme pattern block library. Thanks.

 

[Proto10]

Hey! As a lifetime member, I'm writing because the service isn't working properly. I hope you can find a way to restore the product's functionality to how it was before the lawsuit.
In the meantime, your first priority should be updating the most-used themes and plugins. Could you please update the Bricksbuilder Theme to version 2.1.3 and the Core Framework plugin to 1.9.2? I need these updates to be able to start my project.

 

[gus4real]

I've been a VIP member since 2019. I am unable to login with my password. When I attempt to reset my password, I never get a link to my email.

 

[Deleted member 752298]

It says 'Failed to create support ticket: User "undefined" exists in Discourse but cannot be added to private message. This may indicate: 1) The user account is not fully activated (check Discourse admin → Users → undefined), 2) Discourse PM settings restrict who can receive PMs, 3) The support group configuration issue. Please check Discourse admin settings or try again in a few moments. Original error: You must select a valid user. This error typically means: 1) The user doesn't exist in Discourse, 2) The user account is not fully activated, 3) The username in target_usernames doesn't match exactly. Details: You must select a valid user.' when I tried to submit the ticket.

This issue is resolved!

Hi. Does this have JP Blocks? it's a Kadence theme pattern block library. Thanks.

Can you please share the link with me? I'm happy to check it.

Hey! As a lifetime member, I'm writing because the service isn't working properly. I hope you can find a way to restore the product's functionality to how it was before the lawsuit.
In the meantime, your first priority should be updating the most-used themes and plugins. Could you please update the Bricksbuilder Theme to version 2.1.3 and the Core Framework plugin to 1.9.2? I need these updates to be able to start my project.

Thanks for your message. Please use our update request form in order to request new versions and our team will shortly follow up.

When I attempt to reset my password, I never get a link to my email.

Please share me your email ID by PM and I'm happy to check it for you.

 

[powlow29]

Hi,
I'm a lifetime member and I can't sign in anymore for an unknown reason.
I tried to reset my password but I'm not receiving any mail, nor on my spam.
Can you resolve this quickly please ?
I'm kind of fed up with all the problems with your service.

 

[ThaiDreamer]

Deleted member 752298 I like the new interface and was able to log in after resetting my password, however...

Any plugin/theme I download downloads as a blank file and not a .zip. Can't seem to open it with anything. What to do?

 

[ThaiDreamer]

Another thing Deleted member 752298 - from where can I download the FV plugin? I've been crawling the new-look website for 10 minutes and can't figure out where it is. I think it should be easier to find.

 

[pauliakas]

Festinger there plan to upload 500 items per day ?

 

[artificials]

Please send me a PM with the account you are using and I'm happy to reset the password for you.

The new password you sent in pm is not also working.

 

[karanfil95]

My account lost the lifetime subscription, why?

 

[pankajjangir]

My account lost the lifetime subscription, why?

same.

 

[powlow29]

Hi,
I'm a lifetime member and I can't sign in anymore for an unknown reason.
I tried to reset my password but I'm not receiving any mail, nor on my spam.
Can you resolve this quickly please ?
I'm kind of fed up with all the problems with your service.

I posted this on tuesday. I sent him a pm the same day. Today is friday.
I haven't received a replied yet.
Festinger doesn't care anymore.
This service is garbage now.
I'm a life time member without acces for unknow reason.

 

[HunKirk]

Hi Martin,

I have been a lifetime paid member since February 25, 2021.

Despite entering the correct credentials and verifying them through KeePassXC, I’m unable to log in or receive password reset emails.

Could you please assist me in regaining access to my account?


Thanks