Permanently Closed Marketplace Sales Thread

[pyt4890BH]

Hi Martin! Deleted member 752298 Are you awere that people can't even log in for 5 days or so ? If you click Login or Sign Up it gives you

no available server

error

 

[pauliakas]

Hi Martin! Deleted member 752298 Are you awere that people can't even log in for 5 days or so ? If you click Login or Sign Up it gives you

no available server

error

For several weeks

 

[Deleted member 752298]

A small update: tomorrow morning is d-day; we will launch. Please stay tuned.

 

[simpl3r]

Deleted member 752298 i am a lifetime user, i am not able to login. is there something i am missing.

 

[kshatriya]

Deleted member 752298 Hi Martin,

I got the lifetime access deal but I'm unable to login with the credentials I used before, but when I use the forgot password, I can't see my subscription details there anymore so I can't download anything. Can you please get in touch?

 

[Euphoric]

cant register, asks me to login without the option to register

 

[bolenrolen]

same here, can't login.

 

[kexu]

I used magic link to login when i created my account 2 weeks ago, and can't access my account, I have an active subscription. When i click forgot password i get no emails.

 

[SimplrHosting]

Any lifetime user was able to login? It shows me "Email or password is not correct." when I try to login

 

[simpl3r]

Any lifetime user was able to login? It shows me "Email or password is not correct." when I try to login

same. this has become extremely UN-reliable

 

[Glootie]

I've been a member since day one too but not through BHW so I came to check the status. Even though I have life time access, I see the login changed but it doesn't seem to know like the people above my credentials. I know you can only reply once a day in sale threads but what's going on man? Deleted member 752298

 

[Glootie]

Any lifetime user was able to login? It shows me "Email or password is not correct." when I try to login

Same.

 

[grahammiranda13]

I cannot login. Incorrect username/email and password. Reset does not work. Help please. Two weeks and up.

 

[kexu]

same. this has become extremely UN-reliable

At this point i just don't want my CC getting billed when i haven't had access to the vault for over 2 weeks!! If the site is down, so should billing... I run a membership site and would never accept payments during phases like this and would shut off payment processing + redirect/unpublish the pricing page before i know everything is setup working perfectly. I appreciate what they did in court but this is just too much, people will back you up as you always keep us to date, but shut down payment processing and fix the site & you wouldn't have to give an extra 30 days. Forget about the money and work on functionality first. I thought the last iteration with magic link was the final, but once again they reworked the site & now i'm locked out of an account that only ever used magic link to login, and no reply from support about the CC i used to get membership and when i'm getting billed. Pretty frustrating & nervewracking for anyone currently with an active monthly subscription, they should've given us a weeks warning they were about to change the site AGAIN instead of waking up one day with 0 access after subscribing to a monthly plan.

 

[Glootie]

Deleted member 752298 , wednesday was your last updat, you can reply in sales threads once a day, so you could've at least give updates but nothing. Even thoughI have a lifetime subscription I'm not super heavy depended on the fault but I read many users using your vault with clients and they are experience serious issues now. So, an update would be nice.

 

[Deleted member 752298]

Hi everyone,

I would like to thank everyone for your patience. It has been a rollercoaster last week(s) and my team is working the clock around to get everything fixed.
The good news: our new unified system is getting more stable every day; that means: the basic functions like logging in, registering, downloading, forking and all other backend processes are working. We have created a brand new forking system with very advanced features.

Within a day or two; we will migrate all existing users along with their previous purchased memberships and belonging features.
At this moment, everyone is linked to the 'test' plan that enables all site-wide features to keep squashing all core bugs.
The good news is that we will re-import our entire catalog (except WC/A8 created themes/plugins) by next week.
All themes, plugins and template kits will be 100% GPL compatible as all non-GPL assets are safely analyzed; sanitized; replaced or removed.
All changes done by our systems are monitored; and published publicly so you know exactly what is changed and what's not.

We also introduced a brand new automated test system that automatically 'smoke test' every sanitized theme or plugin after forking to ensure every core feature remain working.

It's a big step forward in our journey. We just started.

Please report any bugs you come across, I noted them all, and these are fixed as we speak.

Thanks for the overwhelming support guys.

I'm signing off now after a work shift of almost 18 hours.

Have a nice Saturday evening, see you soon.

Martin.

 

[pauliakas]

@Deleted member 752298
Nice communication from you, one day you saying about new release, but nothing working.
After few days you still saying about crazy work your team done, but still nothing works.
ANd you gone for few days.
After this you will find bug or few, and the story goes on

Maybe better just work, fix everything and publish online. Now is just faking... Been with your vault from the start but this communication worth ZERO!

 

[bolenrolen]

Usually when you are overhauling the site you keep the working legacy site running while you develop the other one in a staging environment.
Right now I cannot login despite the claim that the login is working.

 

[ranga]

still unable to log in

 

[Bhikku]

I still CANT login.