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Permanently Closed Marketplace Sales Thread
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[MUST HAVE] Download Unlimited Premium WordPress Themes and Plugins from Festing... (Paid)
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I got charged the last 2 months that I couldn't use as service is down. I want a refund!
 
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To be honest, Deleted member 752298 deserves our patience here.

The man has 20+ threads on BHW alone giving away their services over the years. They have provided a lot to the community.

They were even transparent when it came to the court proceedings & an eventual hearing. You even have the verdict date listed in this thread. :eek:

They've been much more honest than some of these sellers would've been.

Have some patience. :)
 
PHPInjected said:
To be honest, Deleted member 752298 deserves our patience here.

The man has 20+ threads on BHW alone giving away their services over the years. They have provided a lot to the community.

They were even transparent when it came to the court proceedings & an eventual hearing. You even have the verdict date listed in this thread. :eek:

They've been much more honest than some of these sellers would've been.

Have some patience. :)
Click to expand...
Deserving patience is one thing and I agree with that.

Not switching of the charging users on subscription while it's resolved is a sneaky move.
Especially after multiple users tole hime here that they got charged while it's all on hold.
So he knows about it for sure.
 
This is what you promised us at the start, I have asked for a refund multiple times but been refused with a generic answer that doesn't even mention a refund. Now messages to you on here are being ignored. Sorry, but I have lost all faith in you.


Screenshot 2024-10-28 125701.png
 
AV said:
I also asked for a refund and didn't get it.
Click to expand...
I know he is going through a lot and I have sympathy for him, but I have been building up a reselling business for the last year. I have refunded everyone who purchased a monthly plan, I use PayPal and Stripe, Stripe doesn't refund the fee's, so I'm out of pocket there. I have hosting fee's, bucket fee's which aren't cheap. I have had to put my website on hold as you cannot sell out of date plugins and themes and expect returning customers. I have seen posts on FaceBook, calling me a scammer because I delayed refunds (I added extra days to the monthly plans at the start) but then it was obvious it wasn't going to be over quickly, so I started refunding, which took quite a while as I'm disabled (that's why I wanted to start the business).

My business is basically over with no trust left and it will never recover, unlike Festingers, as he still has many loyal customers.

I asked for a refund multiple times and told him I would return as soon as he was sorted out but this was met with the following reply:

Hi,

Thanks for your message.

We are awaiting the court’s verdict. During this period, we are unable to offer any of our services.

Please note that this is a brief pause; we’re not going anywhere! I just posted a new update about the process here:

https://meta.festingervault.com/t/important-server-outage-of-data-center/104457/53?u=martin

Please keep an eye on this topic; we will inform you as soon as possible about the verdict.

Thanks for your support and cooperation!

Regards,
Martin
 
GringoMonkey said:
You will need to start a dispute thread if you are unhappy with the quality of service https://www.blackhatworld.com/forums/dispute-resolution.31/
Click to expand...

If FV gets shit listed, banned and thread closed, there won't be anymore updates for BHW members that come here seeking updates.

He currently can't sell his service/product (court order) so banning and closing the thread harms BHW members looking for updates more than the BST vendor.

I'm not suggesting refund requests shouldn't be honored. Given the amount of members impacted by this, there is a argument for seeking a 'forum suggestion" for special circumstance consideration, given how many are impacted.
 
ZeroDefects said:
If FV gets shit listed, banned and thread closed, there won't be anymore updates for BHW members that come here seeking updates.

He currently can't sell his service/product (court order) so banning and closing the thread harms BHW members looking for updates more than the BST vendor.

I'm not suggesting refund requests shouldn't be honored. Given the amount of members impacted by this, there is a argument for seeking a 'forum suggestion" for special circumstance consideration, given how many are impacted.
Click to expand...
personally
my perspective of lifetime license is lifetime of the service..
Lifetime users should feel grateful he is even arranging refunds...
 
wpthemesandplugins said:
I know he is going through a lot and I have sympathy for him, but I have been building up a reselling business for the last year. I have refunded everyone who purchased a monthly plan, I use PayPal and Stripe, Stripe doesn't refund the fee's, so I'm out of pocket there. I have hosting fee's, bucket fee's which aren't cheap. I have had to put my website on hold as you cannot sell out of date plugins and themes and expect returning customers. I have seen posts on FaceBook, calling me a scammer because I delayed refunds (I added extra days to the monthly plans at the start) but then it was obvious it wasn't going to be over quickly, so I started refunding, which took quite a while as I'm disabled (that's why I wanted to start the business).

My business is basically over with no trust left and it will never recover, unlike Festingers, as he still has many loyal customers.

I asked for a refund multiple times and told him I would return as soon as he was sorted out but this was met with the following reply:

Hi,

Thanks for your message.

We are awaiting the court’s verdict. During this period, we are unable to offer any of our services.

Please note that this is a brief pause; we’re not going anywhere! I just posted a new update about the process here:

https://meta.festingervault.com/t/important-server-outage-of-data-center/104457/53?u=martin

Please keep an eye on this topic; we will inform you as soon as possible about the verdict.

Thanks for your support and cooperation!

Regards,
Martin
Click to expand...
My business was also severely impacted and I remember that at the beginning he was refunding or at least responding to requests appropriately. I also requested a refund a while ago and have not received a response.
 
ZeroDefects said:
If FV gets shit listed, banned and thread closed, there won't be anymore updates for BHW members that come here seeking updates.

He currently can't sell his service/product (court order) so banning and closing the thread harms BHW members looking for updates more than the BST vendor.

I'm not suggesting refund requests shouldn't be honored. Given the amount of members impacted by this, there is a argument for seeking a 'forum suggestion" for special circumstance consideration, given how many are impacted.
Click to expand...
You shouldn't pay for sonething you are not receiving in the hope you may in the future.

My understanding is no updates are being provided either. Or am I wrong?
 
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