Please note that we do not offer review copies at this moment. Please stay tuned as we work to get our services back online.
I have been looking at your site / service for awhile now.. just waiting for the right time to join. Today I visited the site to become a member and saw the outage announcement.
I also saw the free trial for which I'm leaving my username there:
username: triplethreat
Hopefully you are back up and running soon.
Please note that we do not offer review copies at this moment. Please stay tuned as we work to get our services back online.
Not sure the scale of your operations, but it would be better for your business (and us customers) if you actually owned the infrastructure. Providers won't let you host GPL because they either don't understand the license or prefer not to deal with DMCAs and spreading it across multiple servers facilitates DDOS attacks and increases the difficulty of maintenance. Police won't raid your house either because it's totally legally to distribute GPL code. And owning the infrastructure could help you explain in detail what went wrong and avoid being silence or giving some surface level notices like outage or ddos attacks. It'll be cheaper in the long run since you own it you can scale it as you see fit without outrages AWS prices.
I'm telling you this because you already had many days without services and this is by far the lowest the service had gone down. Particularly because you market your service to agencies. Since we depend on you any downtime you experience is a damage to our reputation as a result. And I'm pretty sure you have plenty of agency customers.
The server issues are resolved - we are now awaiting the court's verdict. Please check this:
https://www.blackhatworld.com/seo/g...ts-register-for-a-bonus.1095237/post-18178894
Question not answered; how long does it take for new servers to arrive (is it few days, weeks, months?) What time to setup them?
We are expecting a court's verdict around the 2nd of October:
https://www.blackhatworld.com/seo/g...ts-register-for-a-bonus.1095237/post-18178894
Do you have any place you can refer me to I'm in a mess rn need a certain plugin
Due to a legal claim from Automattic (WordPress) and WooCommerce regarding trademark usage and GPL compliance, we are forced to hold our offerings to prevent the risk of fines temporarily.
This includes offering files or updates in the meantime.
I requested a refund 24 hours ago but no response.
We have already addressed your refund; please confirm
@vinh9911176 .
Dear festinger, I needed a theme. But as I see the platform isn't working. Is there any way to get a one, because it's a urgent situation.
Due to a legal claim from Automattic (WordPress) and WooCommerce regarding trademark usage and GPL compliance, we are forced to hold our offerings to prevent the risk of fines temporarily.
This includes offering files or updates in the meantime.
Send me a free trial, thanks.
Please note that we do not offer review copies at this moment. Please stay tuned as we work to get our services back online.
I'm actually scared with the site now, is it even coming back? I have a lifetime one and I'm worried
Yes, it's coming back for sure. We have a solid case, and our lawyers have requested the court's decision to deny Automattics and woo-commerce's claims that contradict the open-source philosophy.
We have replied to everyone. Please send me a PM if I missed yours.
the site been down for many days... is the owner fixing?
Usually such issue happen, LTD's peeps are start discussing is the owner is going to abandon the site soon?
Have you checked my reply
here?
Please note that we do not offer review copies at this moment. Please stay tuned as we work to get our services back online.
Does this means that users with active subscriptions will be able to perform updates on installed plugins?
Due to a legal claim from Automattic (WordPress) and WooCommerce regarding trademark usage and GPL compliance, we are forced to hold our offerings to prevent the risk of fines temporarily.
This includes offering files or updates in the meantime.
That sounds pretty bad.
Does Automattic do this frequently? Never heard of such cases, why would they go after you anyways, you are not the biggest GPL provider.
Does that mean service will be unavailable after the court hearing? And if you lose you are gone forever?
That's correct; our services will be awaiting the court's verdict.
Is there a way to update our plugins?
No, at this time. We are forced to hold our offerings temporarily to prevent the risk of fines.
This includes offering files or updates in the meantime.
What are the chances that my lifetime license is gone?
Why don't you just go for anonymous hosting and take only crypto payments?
It's not gone—your license and membership are still in place. We were forced to temporarily take everything offline to prevent the risk of fines.
What makes you think this is an exit scam? I refunded almost all the people. We reply to every inquiry and publicly inform people about the current status.
If there is anything I can assist you with, please email me at
[email protected].
Your service is now working but I have charged for this month, how I can get refund?
We have refunded your order. If you need further assistance, please send me a PM here.
Can't always be sunshine and rainbows. Hopefully all irons out.
Thanks for the support
@CPANathan.
Has anyone tried to send an email and get a response?
We have been receiving over 250+ emails in the last two days. Please send me a PM if you haven't received a reply (yet).
Please let me know how to get refund, my paypal has charged today for the service I cant use.
We have refunded your order. If you need further assistance, please send me a PM here.
Can you please confirm that you've received your refund?
Interested in your service!
Please note that we do not offer review copies at this moment. Please stay tuned as we work to get our services back online.
Can you suggest to me any that you know that are 'safe'? I've only known about this one for being safe to use.
Or if it's against the rules to post here, could you DM me please a trusted source, I just need a few plugins and all of this is bad timing for me..
Please do not use this sales thread for such discussions. If you need an alternative, you can open a new topic in the appropriate section of this forum.
There are a few other safe ones out there, sadly I cannot think of their web address
Please do not use this sales thread for such discussions. If you need an alternative, you can open a new topic in the appropriate section of this forum.
It's easy to open wide your mouth though you provide NO RESPONSE to refund requests!!
We responded to every refund request. Did I miss yours?
You should be worried, indeed...
Please stop littering our sales thread. Thank you.
Thanks for the support!
Wish you the best and real justice in the legal system bud
Thanks Remi!
I have mailed for a refund request and hopefully I'll get a reply back for the lifetime I paid, hardly even started to use and it had downtime before with the server changes and now I am not confident and the amount is quiet significant for something I didn't even use for a year.
Hopefully you give us the refund.
Your refund request is addressed.
Anyone has been refunded?
Yes, we refunded everyone. Please PM me your email address, and I'll gladly check your status.
I'm just waiting for service up and running.
Hope @
Deleted member 752298 will solve this fast
Thanks for the support. We will be back very soon...