warrensandre25
Senior Member
- Jun 14, 2017
- 1,097
- 232
I will oder it soon
Permanently Closed Marketplace Sales Thread
- Thread starter feezioxiii
- Start date
- Status
donald2024
Regular Member
- Nov 15, 2020
- 317
- 99
Have submitted the upgrde request. It has been almost 3-4 weeks and no upgrade yet. Raised the ticket and no response yet. Love your service and support. But something not working this time.
donald2024
Regular Member
- Nov 15, 2020
- 317
- 99
Still no response. Have been charged with new pricing already and still no sight of the new server. I think time to move somewhere else.
- Mar 15, 2021
- 673
- 48
Hello,
Do you offer R1Soft Backup and Pyxsoft security plugin for HYONIX-2GB?
Thank you!
Do you offer R1Soft Backup and Pyxsoft security plugin for HYONIX-2GB?
Thank you!
FreeMan228
Junior Member
- Dec 22, 2015
- 180
- 42
is it good for youtube streaming 24/7?
f.randell23
Registered Member
- May 22, 2021
- 77
- 48
Got one of these yesterday for running Jarvee and it works without any problems.
intotheEther
Newbie
- Mar 12, 2021
- 9
- 1
Been waiting for windows VA servers to be available - is it possible to order one?
feezioxiii
Senior Member
- Nov 7, 2015
- 806
- 289
Hi guys, I'm really sorry for being inactive here, we've been crazy busy in the past few months and I were unable to keep up with updates here on BHW (or any social media for that matters) - totally my bad, I'm doing my best to rectify the issue 
But please rest assure, all our services are still operating as normal, support is provided within a reasonable timeframe (<24 hours guaranteed), our stock is updated every 3 minutes on our website: https://my.hyonix.com/cart.php (registration required).
Our original thread (#1) is fairly outdated and we will be returning to BHW very soon with a lot more features!
To bring everyone up to speed, what we've accomplished in the past 4 months while not being active on BHW:
- Added 3 more locations: Virginia, New York, Amsterdam, 1 more coming soon (Singapore) !
- Completely migrated to our own network: https://bgp.he.net/AS213122
- Partly upgraded all servers networks to 40 Gbps uplinks (California and United Kingdom are not yet upgraded - currently in progress).
- Finalized 4 contracts with local ISPs. By doing this, we will be able to offer RESIDENTIAL servers with extremely reasonable pricing.
- Most of the old hardwares have been phased out (v1-v2 CPUs, DDR3) and replaced with v4 CPU, DDR4 for faster performance! We are working on offering a new premium lineup with extremely fast frequency.
All upgrades above have always been done for free of charge, our pricing has stayed the same ever since we were introduced to BHW and don't have any intention of hiking our price anytime soon.
I wanted to thank BHW community for your support in all those years, it's been a long run and we won't be able to get to where we are without you guys!
-----------
Of course I won't deny that we've made many mistakes along the way, the major issue is still our support quality and a few processes (for example, upgrades) that was not tailored and on-bar with what I initially wanted. What we're doing to work toward the issue:
- Upgrade: We've not been able to accommodate upgrade requests in a reasonable timeframe due to inventory shortage require manual intervention, all upgrade requests have been sorted by either refunding, or upgraded with compensation of all time lost. We've currently disabled all Upgrades request until we can find a way to automate the process and make it more efficiently.
- Support time: We've faced a huge spike in ticket volume and were unable to keep up, adding up with the pandemic situation. Our core members have employed new in-house staffs (training in progress as well), We are looking to have this improved further in the next few months.
If anyone was affected but was not resolved until now, please contact me via Skype: feezioxiii or hit up a ticket or PM me here, we will provide a 6-months compensation or 6 months of the same package for free of charge. I will follow up with all users posted above via PM as well.
-----------
Again, I wanted to point out that if you have any questions, please hit us up via our ticket desk: https://my.hyonix.com/contact.php We will be sure to provide with an answer within 24 hours!
But please rest assure, all our services are still operating as normal, support is provided within a reasonable timeframe (<24 hours guaranteed), our stock is updated every 3 minutes on our website: https://my.hyonix.com/cart.php (registration required).
Our original thread (#1) is fairly outdated and we will be returning to BHW very soon with a lot more features!
To bring everyone up to speed, what we've accomplished in the past 4 months while not being active on BHW:
- Added 3 more locations: Virginia, New York, Amsterdam, 1 more coming soon (Singapore
) !- Completely migrated to our own network: https://bgp.he.net/AS213122
- Partly upgraded all servers networks to 40 Gbps uplinks (California and United Kingdom are not yet upgraded - currently in progress).
- Finalized 4 contracts with local ISPs. By doing this, we will be able to offer RESIDENTIAL servers with extremely reasonable pricing.
- Most of the old hardwares have been phased out (v1-v2 CPUs, DDR3) and replaced with v4 CPU, DDR4 for faster performance! We are working on offering a new premium lineup with extremely fast frequency.
All upgrades above have always been done for free of charge, our pricing has stayed the same ever since we were introduced to BHW and don't have any intention of hiking our price anytime soon.
I wanted to thank BHW community for your support in all those years, it's been a long run and we won't be able to get to where we are without you guys!
-----------
Of course I won't deny that we've made many mistakes along the way, the major issue is still our support quality and a few processes (for example, upgrades) that was not tailored and on-bar with what I initially wanted. What we're doing to work toward the issue:
- Upgrade: We've not been able to accommodate upgrade requests in a reasonable timeframe due to inventory shortage require manual intervention, all upgrade requests have been sorted by either refunding, or upgraded with compensation of all time lost. We've currently disabled all Upgrades request until we can find a way to automate the process and make it more efficiently.
- Support time: We've faced a huge spike in ticket volume and were unable to keep up, adding up with the pandemic situation. Our core members have employed new in-house staffs (training in progress as well), We are looking to have this improved further in the next few months.
If anyone was affected but was not resolved until now, please contact me via Skype: feezioxiii or hit up a ticket or PM me here, we will provide a 6-months compensation or 6 months of the same package for free of charge. I will follow up with all users posted above via PM as well.
-----------
Again, I wanted to point out that if you have any questions, please hit us up via our ticket desk: https://my.hyonix.com/contact.php We will be sure to provide with an answer within 24 hours!
jean deeprov
Newbie
- Oct 29, 2021
- 8
- 1
hy @FreeMan228 can i contact you to ask you some questions about app dev ?
feezioxiii
Senior Member
- Nov 7, 2015
- 806
- 289
Hey! We are specialized in servers (and application usage on servers), so if you ask me about those topics, I will provide as much details as possible!
We are definitely not coder/developers though, so I'm definitely not the guy that you should ask about coding stuff!
Let me know if you have any questions
mr_botterb
Newbie
- Nov 9, 2021
- 1
- 0
Hi,
I tried ordering a server today using code BHW but it would not apply. Are some server configurations excluded from discount?
I tried ordering a server today using code BHW but it would not apply. Are some server configurations excluded from discount?
feezioxiii
Senior Member
- Nov 7, 2015
- 806
- 289
BHW code should be available for all packages and locations, I've PMed you to ask for more information.
Thank you in advance!
Hey! we currently don't offer trial at the moment, but we have a 7-days money back guarantee with no question asked policy! So don't worry and just try out our service - if it doesn't fit your requirement, simply hit up a ticket and we will process the refund for you.
SocialEnginerBoy
Registered Member
- Apr 22, 2016
- 60
- 22
Any discounts for black friday?
Thexlegend7
Newbie
- Nov 30, 2017
- 35
- 13
i register but i never get the confirmation link un the email, i tried with 3 different email but nothing ( i check spam folder but nothing appear there) ... i suppose you block users from my country ??
- Status