@Veil123 Are you happy to wait for se900se or not?
@Society Girl I want to clarify, I wasn't looking for extra time.
If you ruled out that my evidence is not enough, please proceed with immediate ban. This will not affect payment or non-payment on the issue.
@se900se, we wouldn't be here to ask for money if we bought visitors, added scripts on our site, etc... We run couple of businesses and we have no intentions (never had) to argue with you or anyone else for that matter.
This doesn't reject the fact that something took place on your site which triggered hight CTR, inflated CPM, and traffic numbers don't match, these are the facts for which I have provided evidence above.
We didn't know A LOT about exchange networks/systems and joined your network as @Meddie said that you know a lot about ADS and that you and your company will help us through the way, but instead, after we were apparently blocked by your partner (not partners) you didn't even tell us what did we do wrong.
On this thread we discussed questions that are already openly described on our BST Infographic in size 30 font, yet, they were surprising to you when I mentioned them, thus I don't believe you had or still have an understanding of what ad exchange is and what you got into when started working with Meddie. Our partners are multiple networks and platform, but our business setup is not concern of current shit list.
We have analytics, statistics, console data, keywords position data, etc...
Yet you only provided Google Analytics when requested. Then 3 weeks after you suddenly came up with some more reports.
This looks odd to me - why didn't you provide anything when initially requested? Why wait 3 weeks and only show it to mod, and not me? Even if you found it later?
Why on earth didn't you tell us (or anyone else prior joining to your network) that we might need additional tools installed/implemented on our website(s)
It's like asking to car dealer - 'I bought a car but why on earth didn't you tell me I need to drive slow to avoid getting tickets?'
You don't need to have anything, we don't require you to have traffic, not even talking about Google Analytics.
This is all stated in our Terms of Services, and like on BHW, most users don't read it. This is not my fault that Meddie didn't get familiar with it and didn't share it with you. You don't have account with us, you never had account with us, it was only meddies account and his name.
to be sure that some (random?) network/partner won't shut us down out of the blue?
Agan, you failed to read what is written on the BST and what I have screenshoted above. It clearly explains that we are an ad exchange, and how we work. It is not matter what partner reported issues, however, in your case it is Google, we represent them all, but we don't handle advertiser payments.
Again, Viktor, you do not have account with us, you didn't sign up with ou network, you didn't read our rules, it was Eduard M. who signed up with us and agreed to the conditions.
The rules clearly state what you signed up for, who is at fault, evidence that you as a publisher has to provide and other important things on how you can deal with the situation:
Code:
Article 4 - WEBSITE FUNCTIONALITY AND RESTRICTIONS: *****Publisher acknowledges that the Company has no
responsibility to review the content of the Website****** and represents that the Website shall not contain or contain links to
content promoting the use of illegal substances, pornography, content promoting illegal activity (including, by means of illustration,
but not limitation, drug use or underage consumption of alcohol), racism, hate speech, “spam” as that term is legally defined, mail fraud,
pyramid schemes, investment opportunities or advice not permitted by law, content that is libelous, defamatory, contrary to public policy,
or otherwise unlawful; provided, that the foregoing representation shall not apply to any third-party content on or within any user originated
content forums or message boards on the Websites.
Code:
Article 10 - FRAUD:
Company actively monitors the Program for potential fraud. If, at any time, Company suspects or detects
fraud, Company reserves the right in its sole discretion to immediately terminate Publisher’s approval to participate in the
Program pending further investigation. Publisher agrees that Company, in its sole discretion, shall be responsible for determining
the existence of fraud and Publisher shall be bound by any and all such determinations. Upon a good faith determination of fraud
by Company, Publisher agrees that Publisher bears the burden of proving to Company that Publisher did not engage in fraud. If
Publisher fraudulently generates leads or inflates leads or visitor/session numbers by fraudulent traffic generation (such as
pre-population of forms or mechanisms not approved by Company or use of websites in co-registration campaigns that have not been
approved by the applicable Advertiser), as determined solely by Company, then Publisher shall forfeit any amounts owed to Publisher
by Company as provided herein, and it shall constitute a material breach of this Agreement and shall be grounds for the immediate
termination of this Agreement, without notice or opportunity to cure. If Publisher is notified that fraudulent activities may be
occurring and Publisher fails to take prompt action to stop the fraudulent activities, then in addition to any other remedies available
to Company, Publisher shall be responsible for all costs and legal fees arising from these fraudulent activities. Additionally, in the
event that Publisher has already received a payment(s) from Company based upon fraudulent activities, Company reserves the right to seek
credit or remedy from future earnings or to demand reimbursement from Publisher.
Let me highlight it:
If, at any time, Company suspects or detects fraud, Company reserves the right in its sole discretion to immediately terminate Publisher’s approval to participate in the Program pending further investigation. Publisher agrees that Company, in its sole discretion, shall be responsible for determining the existence of fraud and Publisher shall be bound by any and all such determinations.
If Publisher is notified that fraudulent activities may be occurring and Publisher fails to take prompt action to stop the fraudulent activities, then in addition to any other remedies available to Company, Publisher shall be responsible for all costs and legal fees arising from these fraudulent activities. Additionally, in the event that Publisher has already received a payment(s) from Company based upon fraudulent activities, Company reserves the right to seek credit or remedy from future earnings or to demand reimbursement from Publisher.
@Society Girl - your inital request was to show ToS where it states about fraudulent activity. I believe if you asked for the ToS it should also play role when making a deicison on the current SL. Based on what I provided above and what you initially read, I believe we have enough grounds to close this SL in my favor.
These are standard terms of any media, network, and exchnage, including Google. It is stated on the BST who is our main partner, it was told in private conversation, as well as screenshoted here on SL.
Your 'red flags' points from above does not prove anything and you know that.
Is 8% CTR is not a red flag? $40 & $76 CPM is not a red flag? If not - why whole indursty is working at $0.5 - $2?
I know you're an expert in servers, but you don't know much about ad artbirage. I wrote number of books and publications (some of them you can find on BHW), you can read more about ad operations.
We did OUR best with this website and I personally was going through the analytics and the data to be 100% sure that we are clean (I was even doing checks every single day to be sure that we don't get random attacks/clicks/visitors by our competitors).
95% of invalid activity indicates there were serious issues, while we do accept most of the sites, it is up to the site owner to take care of the quality.
Again, if you give us a solid proof that our traffic is fraudulent/fake/invalid (and NOT red flags from your own dashboard) I/we will be more than happy to close this shitlist.
It is you who needed to provide the proof, your money at the stake, not mine. I don't hold that money, and it is weird that you provided something three weeks after to the mod who is only arbiter of the shit list, but didn't provide to us who is actually fighting for you earnings. You decided to fight with us instead.
On top of that, we will know how to handle such problems in the future (if we really did miss something this time).
Make sure you have no invalid activity and you will not have such problems in the future.
The only reason we keep answering and argue with you, which are not in our attitude, it's because you put us in a bad light with no proofs other than your words, throwing all our proofs back with no facts.
Wait, I provided a lot of proof, including legal agreement that you personally agreed to. I don't put you in the bad light, you stats are.
Indeed, as I mentioned to you before, for some reason, I trusted you, even if everyone was telling me we would not take even 1 penny from your network, shame on me, after 15 years, I still suffer from the shiny syndrome object, for some reasons I also respect you. Now I understand, you prepare the field for the war, not helping people pro-bono.
For some reason none of those users added anything to this shit-list. I don't believe those claims exist, but if they do, I am happy to work with those claims.
Judging by what you said, it's OK to offer low quality or scam one of my customers because I got more than 200 a trimester; one more or less will not count that much? Look, I just got a 3000 USD customer, should be OK, right? Maybe tomorrow I got another 3-5k, so all good; I lose one, I can catch 2 more tomorrow. It's not from BHW, so not a big deal.
I have trouble understanding what you wrote. Our ads are top quality as we follow and compliant with IAB & Google ad serving
standards. I am not catching customers, we run ad exchange and we earn only if our publishers earn. In the situation like yours we lose money as we spent months to manage your account but never got paid for it.
That's not ethical in any business; you must act to any of your customers/partners in the same way, even if they pay you 1 buck or 100k. Even if I was earning 5 bucks and ban us, be sure the shitlist will be here for the same reasons. It's not about the money that 7k will not us richer; it's about principle. I saw here @MisterF managing a shitlist of 10 USD or something; at that time, I understand how perfect the structure of BHW is; I guess they learn you about Lady Justice at university, you should know better than us, in the end, it's about facts.
That's exactly the point, I agree with you and treat $1 customer and $20,000 customer the same way. There is a reason why we have so many support channels as we want our publishers to strive. I aslo agee with you on the ethics - I think it's pretty low and unethical to ask another companys chat support to say that another company is a scam and posting screenshot of it on the forum. I don't believe you knew that I we knew each other and even have professional relationship.
Your attitude and tone are not how a "CEO" should look; just because of that, you dig yourself more, pushing us to bring more proof from different sectors showing you the contrary; you should resume at your part of the shitlist not making me silly, lier, because at that point I take it personally, which I rarely give such importance to a person who keeps arguing with me. Usually, I give up and move on to my own things.
You talking about proof shared with Society Girl, which I never saw, provided
three weeks after you failed to provide anything except GA ?
People call me in many ways; I am fine with that; if we don't have haters, we don't do our work properly, but I never lie to anybody, I am not trying to hide anything.
Monthly, I refuse plenty of money from my customers just because I don't want to sell dreams. I rank my agency in front of other big sharks in the field. Do you really think I will waste hours of my life and energy for
nothing as I clearly know you refuse to take any responsibility?
Recent examples:
I could take his money, keep quiet; if something happens, I will blame @tiiberius out of the blue; they both would not have any chance of winning with me as SEO is relative.
Second example :
Here, another customer lost loads of money during the pandemic and trying to have a powerful comeback online. I have no clue who it is, I could take his money for a few months, and if nothing happens, I blame 3rd party factors.
Please watch how I refused in 1-day hundreds of dollars hands-free; in less than 1 day, I do this weekly. Loyalty and honor are more important to me than a bunch of numbers in my bank. That's my way of having success, not avoiding and blaming them or external factors. That's the only reason this kind of people as @Veil123, trust me blindly; they feel me.
How is this relvant to current shit list? You had invalid activity coming from your site, it has nothing to do with whom you work or refuse.
\
Here, a top leading multi-million dollar network as a second impression about you asking how it's possible to be banned out of the blue after 3 months:
Note
*: Same site which was on your network, not other.
Again, this is very ethical of you to go around internet trying to smear our name, what is your goal? This looks like a dirty tricks to me, and yet you said...respect?
I can reach out to the same network and provide here on Shit List their reposnses for my questions, this will truly make you look bad. The fact that you blurred thename/email won't prevent any user from seeing what network it was through ads.txt of your site and those users can ask them the same questions about Hooligan, though, why would they? This is silly.
How this
other network related to this shit list
? If you're trying to show that we work differently from others, please ask them what will they do if they notice 95% of invalid activity and please share screenshot here.
You only need to admit you manage your network wrong, especially of customer support as the other things there is no doubt you have no control.
There's nothing wrong with the management, what is wrong is the invalid activity that took place. This is not something we can control, this what you as a publisher should be taking care of, this is your responsibility.
AND No, I will not be banned from AdSense either with my 14% CTR because I never did something wrong; I don't even pay any interest in that site for months just because not worth my time. You still refuse to understand.
If you have 100 p/m users total, probably won't, however, we will never know about it. Your adsense is not part of the current conversation.
Just because you can't, that does not mean it's impossible. And, with all respect, I never had any interest in the advertising area as my field of expertise it's SEO, so it's a bit weird unfair having this discussion, proving each bait you said is false. Still, as I also ask the market leader, and they confirm, I am more than confident about what I am saying.
Wait, you didn't prove anything, just because you said something it doesn't make it fact. CTR 8% is not normal, 15% either. I have shared a bunch of links from multiple sources so you don't have to believe me, none of them is stated that even 5% is normal, but stated this could get you banned. On the screenshots above I don't see a word saying that 15% CTR is normal - stop misleading.
This shitlist should be simpler and on the point, but for some reason, you think we are the average Joe typo, trying to attack us with any kind of things other than what really matters; I think this a lawyer style.
If I was attacking, why would I be asking you to open it in the first place? I know my ground and stay strong on it: I provided the claim, I provided ToS you agreed to, I provided proof on invalid activity from your account, did everything I was asked for by the mod and ready to accept any outcome, but you're not ready to accept the facts and trying to get support from chat support of other networks.
Next time, instead of fighting with your customers/partners, do anything in your power to help them; if you work a bit on your arrogance and ego, you will earn more than money can buy; it's called: respect.
According to the ToS we can side with the network without even asking you of any info, yet I put up with you trying to smear our name with other networks. I believe it does say a lot about how we care about our customers no matter what.
It would help if you were very thankful to @Veil123 not because it helps you remove the malware from your site free of charge, which you had no idea about either, but also because he agreed to give you more time. In the end, I also prove he got way manners/patience/wise than me, not using his status on BHW as a tool, when me, a random vampire from Transylvania, I would accept you to be banned today.
I am very thankful. Though, after he did the work I had to do it again with hosting expert, but, I do appreciate him taking time to look at it while I was wainting for the support to respond.
I didn't ask for more time, this was miunerstanding, I said that banning me on the forum will not affect the payment or response on rejection to you. I guess we have different views on tools & mod authority - it was you who opened account with us and who is the owner of the site, your BHW agreements have no legal standing, but your agreement with out network is. The fact that it is not you who opened the thread makes me think it was made intentially.
I strongly recommend not to provoke me anymore, please, from the bottom of my heart I advise you.
Provoking was never my intention, while I like irony I don't believe this is the correct situation for being ironic, instead I am direct in what I say and how I say and if this provokes you - accept my apologies.
If
@Veil123 and
@Meddie won't post any replies here, I won't reply either and will wait for the
@Society Girl decision.
The decision on this Shit List will have no affect on handling of the situation and whether there will be payment or final rejection you will receive it no matter of my status on this forum.
Meanwhile, I wanted to say Thank You to everyon who got in touch with me via PM, Slack, Email, and other channels - your support and kind words mean world to me! I do feel like it's my birthday and I smile! This makes me understand that no matter what decision is, in my 5 years on BHW I was able to learn a lot and help hundreds of people whith whom I had please to work!
