Hi guys, my apologise for any delays caused. It's been very hectic on our side due to a lot of things going on (Q1 always busy
) and we've received an extreme amount of demands that our staffs couldn't keep up! I will answer all comments as informative as possible!
I also have no idea how, but we never received any notification from BHW regarding our threads (even with the watch mode on) or any BHW PMs.
Hey @
feezioxiii, are you going to restock with new servers soon?
Hi,
When will US servers be available again ?
Yes, we will have huge restock in VA + CA very soon this month. Please also note that we always have small restock every day at 1AM GMT+7 (users cancellations), so make sure you check it out!
Promo code not working anymore?
Ok, my friend jumped into this just a few hours ago and I told him to check. There was indeed prior activity dating back to the 2016, but it seems it
True. But since there is no more promo code and seems like the OP isn't responding anymore I've signed up with another service which is a bit more expensive but more bang for the buck due to the specs.
Hey guys, the promo code was mistakenly disabled as we updated our system + new order form! If you've purchased with the original pricing, please open a ticket to have the coupon applied!
Hey just wondering are your servers recycled? I noticed that there was prior activity before purchase dating back as far as 2016 via Event Logs.
Yipes! I was about to jump on this even without a working promo code. Want to use it for robots. But if it's recycled, no telling what the previous owners installed in it.
Prior activity via event logs doesn't necessarily mean the server is recycled, it could be that the OS install image was replicated at a stage of use. Which of course could also propose a security risk.. Hence why I asked the question as it's more likely that the provider simply uses a custom OS image ( ie preinstalled applications ).
I did run scans against the filesystem with multiple antivirus applications though and nothing turned up, although for anyone using this service I would suggest installing MS updates or specifically security patches due to the OS image being outdated and there is multiple exploits in which the default OS is vulnerable to ( 2012 r2 and 2016 ).
Hi, each server is newly deployed using our custom created images - to match with our licensing structure as well, the server event logs were dated back to when it was initially created, updated, and installed with some pre-installed software such as Google Chrome, Net frameworks (all version), C++ Redist (all version), and with a lot of optimization on services/cleanup! It hasn't been updated in a while, we will be sure to roll out a new update this/next week!
Any coupon available? Can I install Torrent to VPS?
BHW is available just now! And yes, you can download torrents on the VPS but not seeding files as it will attract copyright reports (non copyright content is fine though!), private tracker also working fine.
Hey
@feezioxiii Yes, I have open a ticket, but there has been no response until now.
The OP didn't respond for 19Days
The support ticket reply in 5days
The op didn't respond to thread for 22days
buy with your own risk!
There was no excuses for our lacks of responses, we were extremely overloaded and proved unprofessional in the past 2-3 months, this matter has been brought to our attention and we have been working to resolve it. We also had internal conflicts not too long ago and it's been sorted. I believe we will be sailing smoothly starting from early March!
Again, my apologies for any delays, frustration, inconvenience caused in the past few months. I'm highly appreciate some of you guys that's keep supporting our service eventhough our response time wasn't that pleasant in the past few months.
If you guys have any further questions, please hit me up a PM, I will check here more often from now on.
Thank you for your patience and understanding!
