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i understand...i truly hope that my configuration wont be lost.
we indeed loosing money.i loose like 50$ / day .
thank you!
 
Thanks for the updait Good luck bro i hope we will get back to work on sunday. Really happy to hear that all our data is safe good luck
 
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New update! we have received 1 new IP range and replacing with not working IPs.

Currently UK-LON-10 and UK-LON-11 has been reinstated. Others will follow very shortly!

Please head over your billing.hyonix.com > press "manage" on the VPS row > Dashboard to see the new IP!

An email being sent to all customer who is having at least 1 UK VPS :D
 
ok , so my server is active now , but the ip is the same in my dashboard and i still cannot connect.
I'm manually changing the IPs on all servers. It should be done within few hours. Please do check your VPS panel to see if the change has been affected!
 
Update: All affected VPS on nodes: UK-LON-5 UK-LON-9 UK-LON-10 UK-LON-11 UK-LON-12 UK-LON-13 UK-LON-14 UK-LON-15 UK-LON-16 have been reinstated. Please login to your VPS panel and check the new iP. Use the old password to login to your VPS. We are working on others and should be resolved shortly!
 
Update: All affected VPS on nodes: UK-LON-5 UK-LON-9 UK-LON-10 UK-LON-11 UK-LON-12 UK-LON-13 UK-LON-14 UK-LON-15 UK-LON-16 have been reinstated. Please login to your VPS panel and check the new iP. Use the old password to login to your VPS. We are working on others and should be resolved shortly!
Congrats Bro Happy to see to get back to work again :D
 
Congrats Bro Happy to see to get back to work again :D
Lucky enough I've been able to reach 1 of the DC NOC to have new IPs assigned today (Sunday) :P

We are backing in track everyone, UK-LON-6 UK-LON-17 UK-LON-18 online now!
 
Lucky enough I've been able to reach 1 of the DC NOC to have new IPs assigned today (Sunday) :p

We are backing in track everyone, UK-LON-6 UK-LON-17 UK-LON-18 online now!
it's really amazing that you got them today :D Good Job ,we all really appreciate your work and what you did for us and sorry for what happens
lets move on and work :)
 
it's really amazing that you got them today :D Good Job ,we all really appreciate your work and what you did for us and sorry for what happens
lets move on and work :)
UK-LON-19 and UK-LON-20 online by now. We are pretty much out of IP after UK-LON-21. I will need to wait for further assignment from my upstream which should be done within few hours. An immediate attempts to have the rest restored will be made right after I heard back from them :D
 
Hi @feezioxiii i know you and your team are working very hard to put things back to normal for the remaining servers but i have two VPS one is conected to UK-LON-24 and one into UK-LON-22 , the LON-24 is DOWN and LON-22 is online but i cant run any program i think because its not connected to the internet, so i would like you to Replace my VPS's with the ones that are connected to the working servers because i have wait for 2 days and i feel like i cant wait any longer coz am loosing money and if am loosing money for even a single day its very bad for me, i dont care loosing my data coz i have already do a backup, so please if possible help me out, i tried to PM you but i dont see the PM section on your profile.
 
still can't connect to UK-LON-24...

Same here :3

Hi @feezioxiii i know you and your team are working very hard to put things back to normal for the remaining servers but i have two VPS one is conected to UK-LON-24 and one into UK-LON-22 , the LON-24 is DOWN and LON-22 is online but i cant run any program i think because its not connected to the internet, so i would like you to Replace my VPS's with the ones that are connected to the working servers because i have wait for 2 days and i feel like i cant wait any longer coz am loosing money and if am loosing money for even a single day its very bad for me, i dont care loosing my data coz i have already do a backup, so please if possible help me out, i tried to PM you but i dont see the PM section on your profile.
Yes, currently i'm still working to have 3 last server online.

GMT2 servers seems to use google service, and there are routing issue at the moment which makes it unable to access google from our IPs, our NOC are contacting with google to figure out the solution.

[Edited after 2 minutes] We have just received a new subnet from our DC, the un-usable servers will be online within an hour or two. That's my guarantee with you guys!

[Edited after 20 minutes] UK-LON-22 is fully online now, please check your VPS panel for the new IP guys! @BestMan2017
 
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Yes, currently i'm still working to have 3 last server online.

GMT2 servers seems to use google service, and there are routing issue at the moment which makes it unable to access google from our IPs, our NOC are contacting with google to figure out the solution.

[Edited after 2 minutes] We have just received a new subnet from our DC, the un-usable servers will be online within an hour or two. That's my guarantee with you guys!

[Edited after 20 minutes] UK-LON-22 is fully online now, please check your VPS panel for the new IP guys! @BestMan2017
My GMT2 still doesnt work :/
 
My GMT2 still doesnt work :/
Yes, I've found the cause, please hit me up with a ticket and I will have it fixed!

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[Update1:] ALL SERVERS HAVE BEEN RESTORED NOW! :D
[Update2]: Clients who is having issue with GMT2, please hit me up with a ticket, we will issue a new IP that will fix the problem! For anyone who concerns about what happened, Google has blocked our first subnet from their service, we will be in touch with them and resolve within 24-48 hours. We are also working with @JJJackson to address this issue.

As a credit to this, @Richard Batsbak helped me alot with the testing. Thank you!
 
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