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VPS Error Message

Discussion in 'General Social Chat' started by TBolts20, Jun 11, 2019.

  1. TBolts20

    TBolts20 Registered Member

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    Hey everyone, I'm trying to connect to my Microsoft Remote desktop via my mac book to access Jarvee and I keep getting prompted with this message:

    "Unable to connect to remote PC. Please verify Remote Desktop is enabled, the remote PC is turned on and available on the network, and then try again."

    It was working fine yesterday and payment is up to date, any reccomendations??

    Thanks!!
     
  2. davids355

    davids355 Moderator Staff Member Moderator Jr. VIP

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    Speak to the host, see if they can help. It might be that the server has crashed or rebooted and not come back online. They can probably start it back up / perform a reboot for you.
     
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  3. se900se

    se900se Jr. VIP Jr. VIP

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    Whats your VPS?
    Probably some maintenance work
     
  4. Walt&Disney

    Walt&Disney BANNED BANNED

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    Try to reboot/restart the system.
     
  5. TBolts20

    TBolts20 Registered Member

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    Its Green Cloud VPS, Windows Server 2012
     
  6. Hyper999

    Hyper999 Jr. VIP Jr. VIP

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    Check if host is online with ping, go to terminal and type ping your_host_ip
    if you see that server is responsing then just trey to restart it from the panel
    if it's offline then you need to submit a support ticket
     
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  7. splinter7

    splinter7 Newbie

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    you have to go to the vps panel and restart it from there
     
  8. BlackGrumps

    BlackGrumps Jr. VIP Jr. VIP

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    GreenCloud VPS had a big server update right at the beginning of June. Your IP address probably changed. Check with support or on your admin panel, should be a quick fix :cool:
     
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