suspended google merchant account

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diegon92

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Did someone whose account was suspended manage to reactivate them?

I had my google merchant account suspended for making false statements, I tried to open other accounts, but they are suspended as soon as they go to the google merchant review ...
 
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Hello

i have seen suspension issues.

You can post exact message of suspension here and i will see if i can guide you.

Thanks
 
affanperfusion said:
Hello

i have seen suspension issues.

You can post exact message of suspension here and i will see if i can guide you.

Thanks
Click to expand...
Hello,

My accounts, the principal and the others that I have been creating, are being suspended for false statements ...
 
diegon92 said:
Hello,

My accounts, the principal and the others that I have been creating, are being suspended for false statements ...
Click to expand...
Have you created ads with offers such as discounts etc which are not present in the ads? Or claimed info which is not present in website? Or have no or very few description of products in product detail pages?
Or made false shipping claims? or selling copies instead of real ones? Or claiming to be authorized seller of brands and while not being actually? Anything like that? Or others might have complaints about defective products etc? Or have you provided wrong physical address, phone number etc on your website?

Which one of these is the type of suspension you have got?

1. Misrepresentation of self or product (untrustworthy promotions)
2. Misrepresentation of self or product (omission of relevant information)
3. Misrepresentation of self or product (unavailable promotions)
4. Misrepresentation of self or product (misleading or unrealistic promotions)
 
I also having account suspended with payment suspension (billing address) wen I enter the billing address information then my account got suspended.
 
affanperfusion said:
Have you created ads with offers such as discounts etc which are not present in the ads? Or claimed info which is not present in website? Or have no or very few description of products in product detail pages?
Or made false shipping claims? or selling copies instead of real ones? Or claiming to be authorized seller of brands and while not being actually? Anything like that? Or others might have complaints about defective products etc? Or have you provided wrong physical address, phone number etc on your website?

Which one of these is the type of suspension you have got?

1. Misrepresentation of self or product (untrustworthy promotions)
2. Misrepresentation of self or product (omission of relevant information)
3. Misrepresentation of self or product (unavailable promotions)
4. Misrepresentation of self or product (misleading or unrealistic promotions)
Click to expand...
I review beard products, but all are purchased directly from the distributor

google it does not inform which false statement I am making, it only informs that the account is suspended for false statements.

The last time he suspended, the merchant had approved the products and the account, but as soon as the campaign started running, they suspended the google merchant account and then the google ads account
 
diegon92 said:
I review beard products, but all are purchased directly from the distributor

google it does not inform which false statement I am making, it only informs that the account is suspended for false statements.

The last time he suspended, the merchant had approved the products and the account, but as soon as the campaign started running, they suspended the google merchant account and then the google ads account
Click to expand...
Were you making specific claims about hair (beard) growth?
 
affanperfusion said:
Have you created ads with offers such as discounts etc which are not present in the ads? Or claimed info which is not present in website? Or have no or very few description of products in product detail pages?
Or made false shipping claims? or selling copies instead of real ones? Or claiming to be authorized seller of brands and while not being actually? Anything like that? Or others might have complaints about defective products etc? Or have you provided wrong physical address, phone number etc on your website?

Which one of these is the type of suspension you have got?

1. Misrepresentation of self or product (untrustworthy promotions)
2. Misrepresentation of self or product (omission of relevant information)
3. Misrepresentation of self or product (unavailable promotions)
4. Misrepresentation of self or product (misleading or unrealistic promotions)
Click to expand...


1. Misrepresentation of self or product (untrustworthy promotions)

This is what I got suspended for, do you know what might be the issue for this?

Thanks
 
I'm in the same boat for 5 months still is not resolved, F*CK GOOGLE WITH THEIR USELESS SUPPORT.
 
I can have new google ads account work, but these days I can never get a new working merchant account. It is killing me.

All merchant accounts got suspended for misrepresentation. I use VM, new phone number, everything new, but cannot pass merchant account initial review. Anything you can help me? Much appreciated.

Please PM me if you prefer.
 
badmozart said:
I can have new google ads account work, but these days I can never get a new working merchant account. It is killing me.

All merchant accounts got suspended for misrepresentation. I use VM, new phone number, everything new, but cannot pass merchant account initial review. Anything you can help me? Much appreciated.

Please PM me if you prefer.
Click to expand...
It is not only changing the IP mate, that is what I also thought first, there is a lot more to it! I will pm you
 
affanperfusion said:
Have you created ads with offers such as discounts etc which are not present in the ads? Or claimed info which is not present in website? Or have no or very few description of products in product detail pages?
Or made false shipping claims? or selling copies instead of real ones? Or claiming to be authorized seller of brands and while not being actually? Anything like that? Or others might have complaints about defective products etc? Or have you provided wrong physical address, phone number etc on your website?

Which one of these is the type of suspension you have got?

1. Misrepresentation of self or product (untrustworthy promotions)
2. Misrepresentation of self or product (omission of relevant information)
3. Misrepresentation of self or product (unavailable promotions)
4. Misrepresentation of self or product (misleading or unrealistic promotions)
Click to expand...

Do you have a solution for this misrepresentation issue ?
I heard tons of different reasons :
-phone number in the footer not answering,
-blacklisted address
-using shopify would also be a red flag
-not having a GMB
 
Last edited:
Did anyone able to figure out the misrepresentation issue. Seems like my competitors are able to get their stores running. If anyone want to share, it will be much appreciated.
 
I would also like to exchange ideas and things that have worked for us. Can you pm me?
 
Got someone pm me here and sold me a guidance book for $60 which can be basically summarized into two words "verify everything", including business license, physical address, phone ......

If I can verify everything, why bother creating a stealthy merchant account......
 
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