Should BHW allow more replies on a BST per 24 hours?

Should BHW add a custom reply feature?

  • Yes

  • No


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I mean, if sellers are paying to promote their BST, don't you think sellers should be able to reply to the buyer however method the seller wants? If they comment on the BST and ask a question, we should be able to respond publicly as well but just not bump it. (Add like a custom reply feature on the clients question).

To answer this;

1. PM the buyer.
2. Sellers can post links redirecting buyers to their main site. So if a buyer has an urgent question, they can contact the seller through their support system or email.
3. Skype.

Let’s try not to fix what is not broken.
 
To answer this;

1. PM the buyer.
2. Sellers can post links redirecting buyers to their main site. So if a buyer has an urgent question, they can contact the seller through their support system or email.
3. Skype.

Let’s try not to fix what is not broken.


Your 1, 2, and 3 is all the current things used. The point of this feature will disable you having to do those extra steps. Just reply to them on the thread and anyone else with the same question already has that answer if scrolling through comments.

I understand most the BHW population isn't agreeing with this, which is fine. I would only see well performing BST's with this issue I believe... Also, not every industry has the same questions so I would also say it depends on what service you are selling.
 
Hilarious. JUST DON'T READ MY POST
The idea is nonsense, you need to work 1 on 1 with every client of yours, and keep conversations private.
You also have no idea who is who, so it is in your interest to not use the words "Don't answer"

So obviously replying more than once per 24 hours would be terrible and would mess up the bumping system in place.

But, if you are a seller, you run into people asking questions on your thread, and you have to make a separate PM just to answer them... If we could make the reply public on the thread without bumping it, it would answer further questions asked by potential clients.

QUESTION:

Should we implement a reply feature that allows sellers to answer questions asked on the BST but does NOT bump it?

**We need a system to where we can reply to client questions asked on our thread, but does not bump it. At the same time, we should still be allowed to reply once every 24 hours. (This one, allowing a bump).

Yes or No?



**Don't answer unless you are a seller. Also, don't answer unless you read the entire question.
 
Hilarious. JUST DON'T READ MY POST
The idea is nonsense, you need to work 1 on 1 with every client of yours, and keep conversations private.
You also have no idea who is who, so it is in your interest to not use the words "Don't answer"
I understand you feel that way! The suggestion isn't saying to not deal with clients 1 on 1. I don't think you understand the poll fully.

The feature would reduce future questions asked that are the same responses.

Thanks for you opinion though!
 
Your 1, 2, and 3 is all the current things used. The point of this feature will disable you having to do those extra steps. Just reply to them on the thread and anyone else with the same question already has that answer if scrolling through comments.

I understand most the BHW population isn't agreeing with this, which is fine. I would only see well performing BST's with this issue I believe... Also, not every industry has the same questions so I would also say it depends on what service you are selling.


I wasn’t suggesting those options. I was merely pointing out the already available options that can be used to clarify buyers’ doubts.
 
Yes, the system works. But doing this, would eliminate you having to separately PM someone, also, this will reduce repetitive questions.

You misunderstood my reply. Currently repetitive questions are reduced by the current method that most sellers employ. Simply post the PM reply the next time you 'can' post in your BST.

For example...

Question from buyer > PM reply > Post PM reply to BST for others to see

= reduction in repetitive questions

AKA current method works fine.

BHW has a BIG problem with bumping threads, your suggestion would inevitably add to this issue and in my opinion is unnecessary.
 
I wasn’t suggesting those options. I was merely pointing out the already available options that can be used to clarify buyers’ doubts.

Yea, I am very familiar with the current option. Anyone with a BST that gets attention and questions would understand my suggestion. No problem! I am happy to read you have a current system that works!

If you want to reduce same future questions , you can create a FAQ ?

A lot of the time, FAQ is not read, or I have A LOT of FAQ and I cannot put them on a BST or else it would be too long! Nice tip though, thanks!

You misunderstood my reply. Currently repetitive questions are reduced by the current method that most sellers employ. Simply post the PM reply the next time you 'can' post in your BST.

For example...

Question from buyer > PM reply > Post PM reply to BST for others to see

= reduction in repetitive questions

AKA current method works fine.

BHW has a BIG problem with bumping threads, your suggestion would inevitably add to this issue and in my opinion is unnecessary.


Yet, another person not reading it fully. THIS DOES NOT BUMP THE THREAD
 
I can see your point to some extent, but then again, the rules specify that you should wait 24 hours and respond to everyone at the same time. Personally, I don't see anything wrong with this. If there is anything more urgent you can always pm and respond in the thread later.
 
I understand you feel that way! The suggestion isn't saying to not deal with clients 1 on 1. I don't think you understand the poll fully.

The feature would reduce future questions asked that are the same responses.

Thanks for you opinion though!

I understood it fully. I feel great, thanks.

What you are doing is killing the main function. You are destroying forum with no-bump sub-post replies.
(no matter if BST only, you still destroy visibility and bump function, including sales)
You should also always act professional to every individual. No matter what the question is, and time you lost.
You also can give a FAQ and explain all Q that goes on repeat. You already had that suggestion.
 
I used to sell here for a while. Starting new conversations with users to give them an answer was a bit time consuming. Also sometimes some users had similar questions, yet I still had to open 2 separate conversations. Having users to wait 24 hours for a reply is not really an option because in the meanwhile they may have chosen to work with someone else. Your suggestion would solve that issue for sure, but maybe for some technical reason BHW doesn't want to implement it. Maybe the more feature-rich a forum is the slower it gets to load? I am not sure, but I am sure that they have a good reason for keeping it that way.
 
Also, it makes no sense to answer them individually. If it’s a popular BST with a few hundred pages, nobody is going to scroll through all of them just to find answers.

We normally scroll through the first few pages and skip to the last few to see recent reviews or answers. If we don’t find what what we need in those few pages, we’re still going to ask the same questions that have probably already been asked anyway. So you’re going to have to answer the same questions repeatedly nevertheless. Which is the exact same thing as PMing a buyer.
 
Yet, another person not reading it fully. THIS DOES NOT BUMP THE THREAD

Pretty sure that has been edited into your original post - last edited 17 mins ago.

However, same answer as before. no.
 
Pretty sure that has been edited into your original post - last edited 17 mins ago.

However, same answer as before. no.
No. It was always will not bump. You should read things slowly before giving your input next time!

Thanks for the opinion though!
 
that would encourage is fake accounts being used to ask questions

Fake Accounts are still in action. I have gone through several BST and checked the profile of those newbies who say things like "10 order placed" or "Order placed, Transaction ID: 123456xxxxx" or "this is my 3rd order" so on and so forth.
They seem to comment only on the threads opened by those OP in particular. No other thread whatsoever. No other comments, reply nothing.
These accounts are actually being used by OP to manipulate the thread or to bump it for OP's profit. It could be the op him/herself or a VA has been hired for this shitty work.
But hey, this is just me being suspicious. I could be wrong. So, no hard feelings!
 
Fake Accounts are still in action. I have gone through several BST and checked the profile of those newbies who say things like "10 order placed" or "Order placed, Transaction ID: 123456xxxxx" or "this is my 3rd order" so on and so forth.
They seem to comment only on the threads opened by those OP in particular. No other thread whatsoever. No other comments, reply nothing.
These accounts are actually being used by OP to manipulate the thread or to bump it for OP's profit. It could be the op him/herself or a VA has been hired for this shitty work.
But hey, this is just me being suspicious. I could be wrong. So, no hard feelings!

No hard feelings at all, any accounts like that please feel free to report them and tell us the reasoning so staff can look into these.
 
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