He has another account? I mean, I'm not surprised. Keep in mind, he didn't refund me himself (which he is able to do before a claim has been escalated), he just escalated it himself in hopes that it might be resolved in his favor. Nevertheless, I will be waiting patiently. If I get my PP refund (which I should be able to), I'm happy. Bonus points if it doesn't go unpunished for him. Thanks.