Their site is down again without any warning. Told them yesterday that I would open a shit list thread if they didn't fix everything by the end of the day, still no response.
It has been a week now. We were told the site would be down for "approximately 12 hours" two days before the "upgrade" on the 20th. Eventually on the 23rd we were told it would be another "18 hours". On the 25th we were told it was all online again apparently. Then on the 27th we were told they were working their hardest to get everything back to normal and offered us extra refreshes for our proxies which is completely useless to me as I use Instagram. And now here we are on the 29th, nothing is working. The site is down, support isn't responding and of course, the proxies are not working.
Yeah I can find a new provider but I don't believe the conduct of ActProxy is befitting of the reputation BHW has for only allowing legitimate sellers use the marketplace. Not only that, but we are all being charged for a service that doesn't work and because we were told it would only be "12 hours", many of us didn't make alternative arrangements and decided to wait it out because we put some trust in their service. Looks like that trust was misplaced.
If I don't get an adequate response in the next number of hours, I think this warrants a shit list thread?