Product: Like Jacking Ninja Lite
Price: $23.50
Payment Id: AP-**************532P
Purchased the plugin.
Havent received the mail for download and license
Hi, we have been adding orders manually that were found to be missing. If you still have not received your welcome email then please raise a ticket at
http://webuildtools.com/helpdesk/
trying to send a support ticket but getting "can't connect to database:
That was due to the server issue which has been resolved now.
http://webuildtools.com/helpdesk/
I just purchased the plugin, but no download link received and your helpdesk URL shows a suspended page!
Payment Id: AP-XXXXX134C
Hi, as explained, the server suffered an issue but this has been resolved. Please create a ticket at
http://webuildtools.com/helpdesk/
I'm interested in a discount code. But how is licenses management?
Discount code sent and the server where the licensing is managed has been sorted out now.
Like others said, helpdesk is down and since I can't yet send pm's, heres my purchase info
"Product: Like Jacking Ninja Lite
Price: $23.50
Payment Id: AP-************5945D"
Is this enough payment info or should i send an email?
Please raise a ticket at the help desk for this
http://webuildtools.com/helpdesk/ This thread gets too many posts to be able to manage any kind of support. I appreciate the server was offline which meant the support desk was offline but as that has been resolved please raise the ticket with the help desk so it can be managed properly.
I bought the WP Plugin on the 7th and still haven't recevied the email with the product... And the support site is apperently down.
The whole server was offline due to some dick choosing to attack it. But that has been resolved now. If you have not yet received your welcome email please raise a ticket at
http://webuildtools.com/helpdesk/ where all support is managed in one central location.
i got the plugin and the license key!
But the thing is when i try to activate, it say setting saved, but the status show inactive
Hi, please request a new download link from the support desk as I need to make sure you have the latest version otherwise the plugin simply won't work correctly.
http://webuildtools.com/helpdesk/
Hi Shez,
I understand that your server has been attacked. I hope the problem i am facing below also been fixed once the server is back online. Thank you.
Problem with updating to the new version of FB like jacking and Link ninja. After clicking the update, the plugins have been automatically deleted from the server. The error message shows that the plugin has been deactivated due to an error: Plugin file does not exist.
Thanks - life is a bitch and people are dicks but that's just business I guess. Can I ask that you open a ticket at the desk to get a download link to the latest version which will resolve the issue you're facing. I need your license key when you create the ticket as that allows me to find your order and generate a new download link.
Any chance of a discount code for a newbie please?
Discount code sent to you - Thanks, Shez
UPDATE ANNOUNCEMENT
As you will have read on this thread, we have indeed suffered an attack on our server which has lead to use taking some extra measures and also changing the way our plugins work with the licensing server. This is why, in part, the server was offline for slightly longer but it is for the long term benefit of our customers.
The help desk at
http://webuildtools.com/helpdesk/ was also offline for a while but that is now back up and I ask that if you have any tech issues then please create a ticket at the desk. We simply can't, and won't, provide any support via this thread or via PM's sent to either Haspel or myself.
Everything related to product support must go via the support desk at
http://webuildtools.com/helpdesk/
I would like to thank everyone who has shown patience and understanding during this rather difficult period.
Thanks,
Shez