1) Moved down to #50 from about #25 after using the service. OP says it's because of indexed tag pages and an above-the-fold adsense block.
2) The report I was sent XXXXXXX (update: OP Fixed the problem)
I'm not unduly upset, but if it were Panda/Tag Pages/Adsense, it would have just stayed in the same spot. I ordered on the 27th. I do not think there's been a Panda update between then and now.
OP:
1) Do you introduce ANY anchor text diversity, or do all the links have the same anchor text? I ask because sitting at #50 feels a lot like a -50 penalty due to over optimization of anchor text.
2) Am I getting a refund?
Anyhow, this service obviously works well in many cases, but I'd suggest asking for some branded and/or generic (click here, continue, etc) anchor text to be mixed in if you order this.