@sukataetumba - Yes, we have received your package #1 details.
(Our typical process is to return all of the reports and then handle all orders, emails and forum posts as they seem to overlap that is why there was a delay to your response.)
this is interesting but there's something i would like to know. If let's say, after using your service, i'm able to gain rank from #3 to #2 but then few days later my rank goes down again to #3 or #4, would you give me a refund?
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