Permanently Closed Marketplace Sales Thread

Status
Not open for further replies.
I dont care for the backup i just need my website or at least a offshore website ugh i have 3 years of paid server time.
 
I dont care for the backup i just need my website or at least a offshore website ugh i have 3 years of paid server time.

Same here... Except I need my backups. I was about to have a big launch for one of my sites - and oops! It's all gone now... Fuck.
 
Sorry guys for slow updates - I am working day and night to figure out things.

We are about to restore whole French server (we will set all backups on Hostwinds servers so you can your data - Hostwinds is really nice here helping us out with infrastructure).

As of Dutch server they wont talk to me still.
I am calling tomorrow their main manager about it so we will see.

I will update tomorrow about restoration of backups on Hostwind infrastructure.
 
Last edited:
Sorry guys for slow updates - I am working day and night to figure out things.

We are about to restore whole French server (we will set all backups on Hostwinds servers so you can your data - Hostwinds is really nice here helping us out with infrastructure).

As of Dutch server they wont talk to me still.
I am calling tomorrow their main manager about it so we will see.

I will update tomorrow about restoration of backups on Hostwind infrastructure.

Looking forward. I need the backup for my sites ASAP, please.
I have bought hosting from hostwinds and a couple other companies so I dont care if the server is restored or now... just backups will do for me.
 
Sorry guys for slow updates - I am working day and night to figure out things.

We are about to restore whole French server (we will set all backups on Hostwinds servers so you can your data - Hostwinds is really nice here helping us out with infrastructure).

As of Dutch server they wont talk to me still.
I am calling tomorrow their main manager about it so we will see.

I will update tomorrow about restoration of backups on Hostwind infrastructure.

servers will be online?
 
Sorry guys for slow updates - I am working day and night to figure out things.

We are about to restore whole French server (we will set all backups on Hostwinds servers so you can your data - Hostwinds is really nice here helping us out with infrastructure).

As of Dutch server they wont talk to me still.
I am calling tomorrow their main manager about it so we will see.

I will update tomorrow about restoration of backups on Hostwind infrastructure.

Why would the dutch server be immature and not speak to you?
That is pathetic. I really need my files from it, would be faster if yof flew there 1 hour flight.
 
Sorry guys for slow updates - I am working day and night to figure out things.

We are about to restore whole French server (we will set all backups on Hostwinds servers so you can your data - Hostwinds is really nice here helping us out with infrastructure).

As of Dutch server they wont talk to me still.
I am calling tomorrow their main manager about it so we will see.

I will update tomorrow about restoration of backups on Hostwind infrastructure.



WHY ARE YOU NOT RESPONDING TO ANYONES REQUESTS? Do you not see lots of people here stating they just want a REFUND and don't care about the back-ups? Unfortunately, I need my backups, however, you still do not answer me or anyone else!!!

You are one post away from getting put on the shit list!

How you are handling this is absolutely ridiculous, and you are setting yourself up for future failings by alienating yourself with customers, and potential customers.

I am all out of patience with you, your service and how you are handling this!!
 
could i please just get the coupon to switch over to hostwind just so i can start my website up again thanks
 
Any update on exactly when we can get backups for our sites? I'm not interested in coupons. All I want is a refund and my data so I can move my sites to a reliable host before my rankings drop even further.
 
What a joke! Never trust a one man band again especaially for hosting. He crawls out of his hole every 24-36 hours with one way responses. Paid for french server months back, never moved me and now no real response from him on dutch server. Just give us the files so we can all move on!
 
I've been through billions (exaggerated for those who don't know.. lol) of downtimes with these guys, thought it was just a phase, guess not. This must be the worst, and hardly any responses are being made. I'd like to request my files back along with a refund for the month I recently paid just before the downtime.
 
Hi there.

Just few good news - French server is being fully restored as we speak.

With Help of Hostwinds guys we managed to restore all accounts and they are being added to the system as we speak. Special thanks to Peter - stand up guy. When all our servers went down - he offered me his infrastructure to restore everything and helped me a lot with backup issues.

Within 3-4 hours all members will receive email with information about login link, nameservers and 2 months free hosting on their servers to cover downtime.

Note: Hostwinds is not affiliated with us in any way and they are just helping our customers to get online. They are fully legal hosting company based in US - you should know that.

I will update about new server for yearly customers (location will be central Europe) and on Dutch server within 12 hours. I finally got a contact to main manager but he is out of office today, so hopefully I will get a hold of him tomorrow.
 
Sounds good. Now that's the type of response I like to hear, Bart.
 
Thanks ExtraWinner this is good news, I knew that this situation can get resolved fast.
 
Hi there.

Just few good news - French server is being fully restored as we speak.

With Help of Hostwinds guys we managed to restore all accounts and they are being added to the system as we speak. Special thanks to Peter - stand up guy. When all our servers went down - he offered me his infrastructure to restore everything and helped me a lot with backup issues.



Note: Hostwinds is not affiliated with us in any way and they are just helping our customers to get online. They are fully legal hosting company based in US - you should know that.

I will update about new server for yearly customers (location will be central Europe) and on Dutch server within 12 hours. I finally got a contact to main manager but he is out of office today, so hopefully I will get a hold of him tomorrow.

please be more specific.
"Within 3-4 hours all members will receive email with information about login link, nameservers and 2 months free hosting on their servers to cover downtime" - IS This for french server ONLY?
I am on Dutch....
Lost at least a 4 figure sum as well as rank for days so compensation is lousy.
Im sure most will agree with me on that one.
 
please be more specific.
"Within 3-4 hours all members will receive email with information about login link, nameservers and 2 months free hosting on their servers to cover downtime" - IS This for french server ONLY?
I am on Dutch....
Lost at least a 4 figure sum as well as rank for days so compensation is lousy.
Im sure most will agree with me on that one.

yeah, i'm on dutch too. does this apply to us. i didnt really see an email.
 
I will paste a snippet of the email I just sent out to everyone that we recovered from the server

Dear Client of Extrawinner,

You are recieving this email message because you had an account with Extrawinner's hosting on his French server. We have worked out a deal with Bart (ExtraWinner) to provide all of his misplaced clients with a new permanent home. We realize that many of you are desprately trying to get your websites online, and so we want to be here to help us much as we can during the difficult time. We have securely uploaded all of your websites data on to our network. We have tested most of the websites on the server, and they all appear to be working. There should be no data loss at all, if ANYTHING is missing from your account please open a support ticket so that our staff can hunt down what is missing.



We now consider all of your members of the hostwinds family, we know that many of your may be nervous about getting passed on to a new hosting provider, however we want you to feel secure in knowing that we are more than competent at what we do. We host thousands of websites, from small micro niche blogs, all the way up to gigantic corporate websites (including BlackHatWorld). We are giving everyone a full 2 months free on our servers. This should give anyone who doenst want to stay with hostwinds ample time to move their websites to any hosting they desire. We are very excited about the opportunity to serve all of you, and provide the amazing web hosting and customer support that our company is known for. We promise that if you give us the chance to show you how great we are, we will NOT let you down. I want to share my personal Skype contact information with each and every one of you, so that if there are any issues with our normal support staff you can contact me directly and let me know about it.

Skype: Hostwinds.Peter



I really feel terrible for you guys, and we at Hostwinds want to help everyone out during this difficult situation as much as we possibly can

--Peter
 
I will update about new server for yearly customers (location will be central Europe) and on Dutch server within 12 hours. I finally got a contact to main manager but he is out of office today, so hopefully I will get a hold of him tomorrow.

I currently am changing my nameservers to Hostwinds temporarily but would like to still move to another server (I have questionable content, so I would not like Hostwinds to take the blame).

My question is will everything be setup like Hostwinds did where all I need to change is my nameserver? Or do I need to request this move to the central europe server?
 
Status
Not open for further replies.
Back
Top