I too am pissed. This has service has so many issues its ridiculous. And to top it off... Last time after this happened, I contacted bpspace.com help desk, and told them my issue (they blocked my ip for no reason), and asked to be transferred to the french server due to so many issues. They told me they unblocked my ip address and that there are no issues with the dutch server. So I reiterated that because of so many issues in the past, I was told to contact them to move so I wouldnt have anymore issues (or extremely slow load times on MNS sites with only wordpress installed) and I referred to Extrawinners recommendations.. they still did not do it.
Here was there first response:
"Hello,
Dutch server is working fine without any outage. And we are also able to access the domain ***********.com.
Can you please let us know the error message which you are facing.
Regards,
Alex"
"Hello,
We have allowed your ip on the server. It should work now.
Please give a try and get back to us if you need any assistance.
Regards,
Alex"
I would love to quote you exactly what I said, but there servers are down and I cannot access their ticket system.
I WANT TO CHANGE SERVERS, and BACK UP EVERYTHING.
Extrawinner, you are a nice guy, but this is absurd! As of right now, I do NOT recommend this hosting .