Permanently Closed Marketplace Sales Thread

Status
Not open for further replies.
how much longer is the server going to be down? my website has been down for 2 whole days


my server is in

Carshalton Surrey
UNITED KINGDOM
 
Last edited:
your host not stable
i just want to say please warn me if anything bad happen
because i dont wanna loss my work
need to backup everything before to late
 
All my wesbites are offline too... can you send out an email
to all your customers and let us know the situation and update
us as your working please.
 
I've been losing potential clients due to the downtime, what is the reason? :/
 
My site has been down for almost a day now... No action taken yet?

I'm on FRENCH Server.
 
My sites are down.. whats up man? all of them are down I'm losing business.
 
Hi people, just felt like responding to this thread, like others, my site has been affected by the outage, but only for the day, not as long as some. Anyone who has been doing this stuff long enough knows that it sucks when you have host problems and it normally happens at the worst time.

Yes, it may well be costing you money, which also sucks, but as someone who has been on the both sides of the coin in this situation, I know and sympathize with Ez on what he has ben going through. He has been the fronting facing person in all of this and I would like to give some rep to him for the way he has handled himself in what is a very difficult position of having minimal power to rectify things, but still being very prompt and courteous in his responses.

Like the rest of you, I am hoping things are rectified as quickly as possible, but in the scheme of things, you can put it down to a learning experience. I am sure EW, (who I have had minimal dealings with) has learnt something from this and it is a hard lesson, but something that should help improve things in the future.

EW should give Ez a raise for the way he has handled himself through all of this.
 
my sites are all down as well for two days. hope they can fix it asap. i know they are working on it. cheers!


dreamer
 
Damn, my sites are down as well + my client sites are down and those are company sites :( damn i didn't know this would happen, so much of lose, no backup as well, i think i'll just move myself when its back ohh and you should email your buyers about the situation, because i'm not subscribed to this thread and my sites were down, later after checking this thread manually i came to know its down for all, so please create a mailing list and also can you pm me your skype ?

thanks
 
ezlegion who stays online always is not responding since then. I have wrote support ticket and everything. It is not the great way of customer support.
 
ezlegion who stays online always is not responding since then. I have wrote support ticket and everything. It is not the great way of customer support.
I think he is getting some sleep, which is fair enough... I hope and presume that the wheels have put in motion to sort things out though and by him staying awake it wouldn't sped things up anyway... because based on what I have seen up till now he is completely dedicated to sorting it out as early as possible.
 
Hi guys.
Just for clarification - we have two main servers, in Holland, and France.
While Dutch server is up using new IP, we are working on restoring French server.
Apparently DC in France is unhelpful as of now, and as they have our server + backup we have to wait for them to start working on a problem.
I am trying to speed things up - will update you as soon as we will get more information.
 
Hi guys.
Just for clarification - we have two main servers, in Holland, and France.
While Dutch server is up using new IP, we are working on restoring French server.
Apparently DC in France is unhelpful as of now, and as they have our server + backup we have to wait for them to start working on a problem.
I am trying to speed things up - will update you as soon as we will get more information.

Thanks for clarification but whats the turn around time for it ? Also did not get you what do you mean by DC in France is unhelpful?
 
Hi guys.
Just for clarification - we have two main servers, in Holland, and France.
While Dutch server is up using new IP, we are working on restoring French server.
Apparently DC in France is unhelpful as of now, and as they have our server + backup we have to wait for them to start working on a problem.
I am trying to speed things up - will update you as soon as we will get more information.
Since many of us are losing money every minute the servers are down is there no possibility of transferring over to a different server until the French one is sorted out?

I personally don't have backups but otherwise would have moved over somewhere else temporarily already... this is something I have learned to do for the future from this experience.
 
For everyone one the Dutch server...it's definitely up and running again.

But if you're using your domain registrars DNS you'll have to update the IP there.
 
Status
Not open for further replies.
Back
Top