Hi people, just felt like responding to this thread, like others, my site has been affected by the outage, but only for the day, not as long as some. Anyone who has been doing this stuff long enough knows that it sucks when you have host problems and it normally happens at the worst time.
Yes, it may well be costing you money, which also sucks, but as someone who has been on the both sides of the coin in this situation, I know and sympathize with Ez on what he has ben going through. He has been the fronting facing person in all of this and I would like to give some rep to him for the way he has handled himself in what is a very difficult position of having minimal power to rectify things, but still being very prompt and courteous in his responses.
Like the rest of you, I am hoping things are rectified as quickly as possible, but in the scheme of things, you can put it down to a learning experience. I am sure EW, (who I have had minimal dealings with) has learnt something from this and it is a hard lesson, but something that should help improve things in the future.
EW should give Ez a raise for the way he has handled himself through all of this.