Just had a horrible experience with your support today when inquire about applying the discounts on larger plans "Advanced, Premium". He mentioned, it's stated on the forum that discounts don't apply for larger plans but that's clearly false because no where in the post does it indicate that. Even though the screenshot / post only shows 3 plans, it says "Those are the most popular plans" and in the past the discount was applied to larger plans.
Here's our dialog: the turning point was when he made this remark: "Well it doesn't indicate that you won't get million $ if you buy our plan.", That comes across as very rude, especially to someone who would potential spend thousand of $$ with you guys. It seems the bigger you guys get, the lesser you care about customer service. I was merely pointing out a fact, and I was met it that. I guess I should have moved on after his initial response.
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It would be better if you guys state this fact directly in the post to avoid this type of confusion.