- Nov 29, 2012
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3.0 Update - Sep 4th, 2024
Despite the marketplace rules clearly stating what you can and can't do on your own marketplace thread, lots of sellers seem to be picking up careless warnings for breaking our rules.
Thread bumping is considered to be spam, if you are unfairly gaming the system by keeping your thread bumped with any sort of system such as fake profiles, asking your friends to leave comments or by any other means we will close your thread and you could lose the ability to sell on BHW.
Current Marketplace Thread Bumping Rules
Section 4: Thread Bumping Guidelines
You can respond to any of your customer queries as often as you'd like and even post updates to your sales thread regarding any service updates. Our marketplace bumping system means that any post you make within a 24-hour window will not appear on the homepage aka "bump" your sales thread, but will appear in your thread. This allows you to engage with customers and potential buyers in your sales thread whilst also conforming with the BHW marketplace bumping rules. This is an update for October 2020 and now part of the core marketplace functionality.
To check how long you'd have to wait before your next post bumps the sales thread, please check the 24-hour timer above the post editor:
Note: Your next post will bump the sales thread if you don't see the 24-hour timer.
Update (September 4th, 2024):
Feel free to include promotions, coupons, discounts, advertisements, or calls to action (CTAs) in your bump post. Please note that the sales thread will only be bumped once every 24 hours, no more than that.
For "thank you" types of posts, please use the React button. If you want to address multiple customers or questions in your sales thread, combine the responses in one post using the multi-quote feature.
Source: The Black Hat World Marketplace Rules
What is thread bumping?
As part of BHW's marketplace bumping system, when sellers post on their own sales thread, it will only bump their thread if the seller has not already posted within a 24 hour window.
When members post on a sales thread, this thread will be moved to the top of the sub forum and the main homepage of the forum (only if the post comes from a quality account as mentioned in our Change log) This keeps relevant and recent topics at the top of a forum for users to find, and lets older topics that no one is interested in anymore to slowly disappear down into the deeper pages.
Obviously, if you own a sales thread on BHW you probably want your marketplace thread to be at the top of the sub forum for as long as possible so that users will always see your products first... Thankfully BHW offers this as an additional service.
If you are interested in a sticky thread please fill in the advertising form here. A Staff member will be in touch soon and will assist you in sorting this. Paying for a sticky thread will keep your thread at the top of the sub forum at all times so you don't need to worry about thread bumping. This means more users will see your product and buy from you.
Please note that buying a sticky thread will not allow you to break our rules.
When can we post on our threads?
As mentioned in the Marketplace Rules: you can bump your sales thread once every 24 hours. If you post multiple times in your sales thread within the 24-hour window, the consecutive posts will not bump your sales thread.
If you don't see the 24-hour timer above your post editor, that means your next post will bump your sales thread. If you want to include a promotional bit (ie CTA, discount code, coupons, etc) feel free to include it there.
How do I quote responses into one post?
Quoting all your replies together into a single post is very easy. Take a look at our how to guide to find out just how easy it is!
When a member's post is quoted they also received an alert from Black Hat World to make sure they see it. There is no need to follow up with the member in any other way.
Can I promote my offer or coupon every day?
Yes. You can include it in your bump post once every 24 hours. Please do not attempt to bump your sales thread multiple times with promo posts; it won't work, and it will only annoy your potential customers if they "watch" your sales thread.
I have an email blast on Friday, can I bump my thread early?
For some reason people who buy advertising, email blasts or stickies seem to think that this allows them to get around our rules and purposely break them. This is not the case.
All users who sell on BHW are expected to play by the same rules. If you are planning on running a promotion or sale based around something like an email blast you need to plan your thread bumps around this.
My thread went live today, can I post promotional content more than once just for the first day?
As explained above, you can have 1 thread bump per day. Multiple promotional posts would not bump your sales thread when it's within the same 24-hour window.
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