Koddos - power issue?

MrX4U

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Hi everyone, our servers (4 servers) are currently down - we were told the reason was a "power issue." Is anyone else here experiencing this?
 
Anyone know wtf is going on? This is specifically an issue with Equinix AM4 location
 
They clearly don’t have the situation under control. I didn’t wait any longer and already moved to another provider.
 
Our backup server is there, too
They’ll recover, of course. Sorry, bro. Once everything is back up, make sure to improve your infrastructure resilience so you’re better prepared if something like this happens again.
 
Always useful to have a back up solution in a separate location + make sure these have a sufficient emergency power supply in place.
 
Which alternative provider you subscribe to? I'm searching as well. Mine is down since 30 Sept.

Everyone with an issue has been down since the same time. There was a power outage (supposedly) that they somehow haven't been able to fix yet.
 
Koddos has stopped responding about this for over 24 hours leaving their clients in the dark (literally and figuratively)
 
Response from Koddos:
Due to contractual issues between the cage owner and Equinix, power to our cage was cut, leaving us stranded with no immediate ability to restore service from that location. This situation is entirely outside our control.

We are doing our best to restore all affected services outside the affected cage as quickly as possible. In parallel, we are preparing to relocate racks to another floor, and if this takes too long, we will migrate some servers to another datacenter where we are also arranging additional space as a contingency.
 
Hard to really speculate on causes since with little info to work with, it can really go any which way and it might be best not to railroad on speculation.
That out of the way, yeah a power or infra issue is real likely, especially if they're in the same facility. Might be best to wait out for a confrimed scope and how long the restoration takes. On different locations though? Yeah, that's a little bit harder to pin on just power issues.

Anyway considering the response, it's a facility-level issue. Explains a lot.
 
Hard to really speculate on causes since with little info to work with, it can really go any which way and it might be best not to railroad on speculation.
That out of the way, yeah a power or infra issue is real likely, especially if they're in the same facility. Might be best to wait out for a confrimed scope and how long the restoration takes. On different locations though? Yeah, that's a little bit harder to pin on just power issues.

Anyway considering the response, it's a facility-level issue. Explains a lot.
Bhw bot response - nothing is happening at different locations, it's all happening at Equinix AM4 location.
 
Glad I found this forum I've been searching for answers and Koddos and given me nothing. Seen a few people here say 5 racks down on statusgator.
Wish they'd make a status page with updates, no idea if my server is down for days or forever. I haven't received that "contractual issues" update from them yet just "sorry for the inconvenience". What is support saying to everyone else?
 
They told me they're trying to come up with a solution as soon as possible by moving the servers to a different location. I can only imagine how long that will take.
 
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