Is this normal ?

rudrapada · May 14, 2017

I connected my domain to my hosting yesterday,My domain now shows registrar's temp. page(alt. to Page not found) I also cant login to my cPanel,Is it because nameservers are still connecting to my domain or is there other problem to this ?
Any experienced please answer.
THANK YOU

-Rudrapada

Bargain Boss · May 14, 2017

That's not normal at all. You should be able to connect to your cPanel dashboard regardless whether you have connected your domain or not. Once you have connected your domain in cPanel and added the nameservers in your domain registrar, you should see a blank page with the words cgi-bin if you were to type out the domain name into the web browser.

First thing you should do now is to contact your hosting provider. Most likely the error is on their end.

Maverick SEO · May 14, 2017

Check the set up email you received from hosting company and try logging in to cPanel through their IP, it should work and give you an idea what went wrong

S4xbox360 · May 14, 2017

Just copy and paste the password you received in the mail by your hosting company. You might be making some sort of mistake while writing it. It happened to me once.

rudrapada · May 14, 2017

Bargain Boss said:
That's not normal at all. You should be able to connect to your cPanel dashboard regardless whether you have connected your domain or not. Once you have connected your domain in cPanel and added the nameservers in your domain registrar, you should see a blank page with the words cgi-bin if you were to type out the domain name into the web browser.

First thing you should do now is to contact your hosting provider. Most likely the error is on their end.

Maverick SEO said:
Check the set up email you received from hosting company and try logging in to cPanel through their IP, it should work and give you an idea what went wrong

S4xbox360 said:
Just copy and paste the password you received in the mail by your hosting company. You might be making some sort of mistake while writing it. It happened to me once.

I am getting the following dialog when trying to login,I was previously able to login,but now I cant do anymore from 5 hours.

Action Failed Unable to auto-login. Please contact support.

rudrapada · May 14, 2017

Bargain Boss said:
That's not normal at all. You should be able to connect to your cPanel dashboard regardless whether you have connected your domain or not. Once you have connected your domain in cPanel and added the nameservers in your domain registrar, you should see a blank page with the words cgi-bin if you were to type out the domain name into the web browser.

First thing you should do now is to contact your hosting provider. Most likely the error is on their end.

Maverick SEO said:
Check the set up email you received from hosting company and try logging in to cPanel through their IP, it should work and give you an idea what went wrong

S4xbox360 said:
Just copy and paste the password you received in the mail by your hosting company. You might be making some sort of mistake while writing it. It happened to me once.

I logged in with the IP emailed to me by the host and It gave me this message :

Cannot read license file

To access the interface, you must install the license and ensure that the license is active.

This server does not have a valid license. To address this issue, you must contact your hosting provider.
After you successfully activate the license, reload the page and the message will no longer display.

Bargain Boss · May 15, 2017

From what you have stated, it looks like your hosting provider is either using a cracked or trial version of cPanel/WHM, or its license has expired.

rudrapada · May 15, 2017

Bargain Boss said:
From what you have stated, it looks like your hosting provider is either using a cracked or trial version of cPanel/WHM, or its license has expired.

I made them sort it out.Thanq I think the license got expired it also stated so.

Minnehaha · May 15, 2017

This happens whenever I try to login at school. I think schools have a special block on cpanel for some reason

Couch Monkey Media · May 16, 2017

a Few questions on that.
1. have you contacted the host yet and what did they say about it.
2. when you sign up they should have gave you a temp url to get to your cpanel site are you using that?
3. If you have not pointed your name server over yet it could be the landing page for the domain host.

bossofthebosses · May 16, 2017

You should contact the support anyway. It takes up to 72 hours for nameserver changing. Also, it might be because of the cache of your browser. Try another browser or clear the cache. And check if u r using the correct login info for the control panel.

CyberHour · May 16, 2017

As bossofthebosses said already, you should contact your hosting provider.

mark_iwfhosting · May 20, 2017

You can check the license status here:

h(t)(t)ps://verify.cpanel.net/

If it's active run this via SSH:

/usr/local/cpanel/cpkeyclt

Is this normal ?

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