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Is this normal ?

Discussion in 'Web Hosting' started by rudrapada, May 14, 2017.

  1. rudrapada

    rudrapada Regular Member

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    I connected my domain to my hosting yesterday,My domain now shows registrar's temp. page(alt. to Page not found) I also cant login to my cPanel,Is it because nameservers are still connecting to my domain or is there other problem to this ?
    Any experienced please answer.
    THANK YOU:)
    -Rudrapada
     
  2. Bargain Boss

    Bargain Boss Newbie

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    That's not normal at all. You should be able to connect to your cPanel dashboard regardless whether you have connected your domain or not. Once you have connected your domain in cPanel and added the nameservers in your domain registrar, you should see a blank page with the words cgi-bin if you were to type out the domain name into the web browser.

    First thing you should do now is to contact your hosting provider. Most likely the error is on their end.
     
  3. Maverick SEO

    Maverick SEO Junior Member

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    Check the set up email you received from hosting company and try logging in to cPanel through their IP, it should work and give you an idea what went wrong
     
  4. S4xbox360

    S4xbox360 Junior Member

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    Just copy and paste the password you received in the mail by your hosting company. You might be making some sort of mistake while writing it. It happened to me once.
     
  5. rudrapada

    rudrapada Regular Member

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    I am getting the following dialog when trying to login,I was previously able to login,but now I cant do anymore from 5 hours.

    Action Failed Unable to auto-login. Please contact support.
     
  6. rudrapada

    rudrapada Regular Member

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    I logged in with the IP emailed to me by the host and It gave me this message :


    Cannot read license file


    To access the interface, you must install the license and ensure that the license is active.







    • [​IMG]
      This server does not have a valid license. To address this issue, you must contact your hosting provider.
    • [​IMG]
      After you successfully activate the license, reload the page and the message will no longer display.
     
  7. Bargain Boss

    Bargain Boss Newbie

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    From what you have stated, it looks like your hosting provider is either using a cracked or trial version of cPanel/WHM, or its license has expired.
     
    • Thanks Thanks x 1
  8. rudrapada

    rudrapada Regular Member

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    I made them sort it out.Thanq I think the license got expired it also stated so.
     
  9. Minnehaha

    Minnehaha Jr. VIP Jr. VIP

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    This happens whenever I try to login at school. I think schools have a special block on cpanel for some reason
     
  10. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP

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    a Few questions on that.
    1. have you contacted the host yet and what did they say about it.
    2. when you sign up they should have gave you a temp url to get to your cpanel site are you using that?
    3. If you have not pointed your name server over yet it could be the landing page for the domain host.
     
  11. bossofthebosses

    bossofthebosses Jr. VIP Jr. VIP

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    You should contact the support anyway. It takes up to 72 hours for nameserver changing. Also, it might be because of the cache of your browser. Try another browser or clear the cache. And check if u r using the correct login info for the control panel.
     
  12. CyberHour

    CyberHour Jr. VIP Jr. VIP

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    As bossofthebosses said already, you should contact your hosting provider.
     
  13. mark_iwfhosting

    mark_iwfhosting Newbie

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    You can check the license status here:

    h(t)(t)ps://verify.cpanel.net/

    If it's active run this via SSH:

    /usr/local/cpanel/cpkeyclt