Instaheap is a scam，How can I get money back?

Status
Not open for further replies.
T

thereisnowinter

Registered Member
Joined
Aug 15, 2017
Messages
67
Reaction score
6
I tried to find the best online bot. As I checked Instaheap, when my free trial is over. My account is still following people. I can not stop it. Because there is no button for it. That's means I need to pay 9 days fee to remove my account. Only When I paid, there is stop button

And then today, when i wake up, I received a notification from my phone.100 USD was charged from my credit card.

How can get my money back？Anyone can help me?

Thanks very much.
 
Advertise on BHW
Thats shady
contact them and otherwise chargeback if they dont give back
 
thereisnowinter said:
I tried to find the best online bot. As I checked Instaheap, when my free trial is over. My account is still following people. I can not stop it. Because there is no button for it. That's means I need to pay 9 days fee to remove my account. Only When I paid, there is stop button

And then today, when i wake up, I received a notification from my phone.100 USD was charged from my credit card.

How can get my money back？Anyone can help me?
Thanks very much.
Click to expand...
if its twitter / ig
change user name and password of account
 
Hi there!

We've just looked into this situation and found out that you were charged mistakenly on behalf of a different customer, due to the very similar email address.

We've fully refunded your payment and we'd be happy if you'll accept the 2 free months worth of service as a token of apology for this error. You should find a copy of this discussion on your Instaheap email address.

More so, there is a Start / Stop button on the top of your dashboard which you can use the control your account's activity. If you're encountering any issues with it, please contact us via our live chat and we'll get it sorted out asap!

Regards,
Instaheap Team
 
Instaheap said:
Hi there!

We've just looked into this situation and found out that you were charged mistakenly on behalf of a different customer, due to the very similar email address.

We've fully refunded your payment and we'd be happy if you'll accept the 2 free months worth of service as a token of apology for this error. You should find a copy of this discussion on your Instaheap email address.

More so, there is a Start / Stop button on the top of your dashboard which you can use the control your account's activity. If you're encountering any issues with it, please contact us via our live chat and we'll get it sorted out asap!

Regards,
Instaheap Team
Click to expand...
This sounds so shady, Eminem wants his song back.
Dudes, you guys charge anyone's credit card just because of a similar email, similar name, or whatever excuse you want to come up with?
All I can say, is you guys are a real piece of _ _ _t.

There is no excuse to charge anyone's credit card where the card owner did not authorize it. Period!

Shady as phuck!
 
living2xl said:
Thats shady
contact them and otherwise chargeback if they dont give back
Click to expand...
Thanks they have sent my money back.

Gloria Parker said:
if its twitter / ig
change user name and password of account
Click to expand...
Thanks, they have sent my money back. My password was also changed.

colorme said:
This sounds so shady, Eminem wants his song back.
Dudes, you guys charge anyone's credit card just because of a similar email, similar name, or whatever excuse you want to come up with?
All I can say, is you guys are a real piece of _ _ _t.

There is no excuse to charge anyone's credit card where the card owner did not authorize it. Period!

Shady as phuck!
Click to expand...

Bro, thanks for your standing out. They just sent my money back.
 
Last edited by a moderator:
Now you can enjoy your free 2 months lisense, op. Congrats!
I wish they charge me too lol
 
Postercamp said:
Now you can enjoy your free 2 months lisense, op. Congrats!
I wish they charge me too lol
Click to expand...

Personally, I wouldn't care if they gave me two years free use I wouldn't use them now. Whats to say they don't have some sort of "error" again.

OP if I was you I'd contact your credit card company. Maybe the best way to stop them using your card again would be to request a new card with new numbers and expiry dates so this company don't have your card on file. I wouldn't trust them EVER AGAIN...
 
thatPaul said:
Personally, I wouldn't care if they gave me two years free use I wouldn't use them now. Whats to say they don't have some sort of "error" again.

OP if I was you I'd contact your credit card company. Maybe the best way to stop them using your card again would be to request a new card with new numbers and expiry dates so this company don't have your card on file. I wouldn't trust them EVER AGAIN...
Click to expand...


Thanks very much. Actually they have sent my money back. Yes , you are right. This error too big. It's hard for customers to trust you again.
 
Instaheap said:
Hi there
We've just looked into this situation and found out that you were charged mistakenly on behalf of a different customer, due to the very similar email address.Regards, Instaheap Team
Click to expand...

i have a neighbor who has same model car as me but a dif registration
i never feel inclined to try my keys in his car,

so why would u charge some1
who has a similar email to another user, u can only charge a user with the
email they signed up with, not with some1 elses who look similar
def iffy
 
Instaheap said:
Hi there!

We've just looked into this situation and found out that you were charged mistakenly on behalf of a different customer, due to the very similar email address.

We've fully refunded your payment and we'd be happy if you'll accept the 2 free months worth of service as a token of apology for this error. You should find a copy of this discussion on your Instaheap email address.

More so, there is a Start / Stop button on the top of your dashboard which you can use the control your account's activity. If you're encountering any issues with it, please contact us via our live chat and we'll get it sorted out asap!

Regards,
Instaheap Team
Click to expand...

You do realize this thread will end up on the first page in google and you pretty much flushed your business down the toilet?
 
Lol.

You probably went ahead and charged him (among a few others I'm sure) because you know a significant portion of people don't bother to check their credit card statements, didn't you?
 
instacheaps reputation as of today

HTTPS9p_Lmlt_Z3_Vy_Lm_Nvb_S9md_Uhr_Ni5na_WYlog.gif
 
Put the pitchforks back into the sheds boys.

They fixed the issues, the user is happy. Let's move on.

Thread closed.
 
Advertise on BHW
Status
Not open for further replies.
Sign up now!

Main Menu

Home Main Forum List Black Hat SEO White Hat SEO BHW Newbie Guide Blogging Black Hat Tools Social Media Downloads

Marketplace

Account Selling Content / Copywriting EBooks / Methods Hosting Misc Proxies For Sale SEO - Link building SEO - Packages Social Media Social Media - Panels Web Design More

Making Money

Affiliate Programs Hire a Freelancer IM Journeys Making Money Pay Per Click Site Flipping Want to Buy

BlackHat World

Dispute Resolution Forum Suggestions & Feedback Introductions Lounge
Back
Top